BLOEMER, Johanna

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BLOEMER, Johanna
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jose.bloemer@uhasselt.be
 
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Type:  Journal Contribution

Results 1-20 of 21 (Search time: 0.003 seconds).

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Issue DateTitleContributor(s)TypeCat.
12009The CoO-ELM model: A theoretical framework for the cognitive processes underlying country of origin-effectsBLOEMER, Johanna; BRIJS, Kris; Kasper, HansJournal ContributionA1
22003Comparing complete and partial classification for identifying customers at riskBLOEMER, Johanna; BRIJS, Tom; VANHOOF, Koen; SWINNEN, GilbertJournal ContributionA1
32002Identifying latently dissatisfied customers and measures for dissatisfaction managementBLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, KoenJournal ContributionA1
42001Merkenbeleid, ook een key succes factor in high-tech marktenPeters, K.; BLOEMER, JohannaJournal ContributionA3
52001De invloed van de winkel en de consument op winkeltrouwBLOEMER, Johanna; Odekerken-Schroder, G.J.Journal ContributionA1
62000Antecedents and consequences of role stress of retail sales personsWetzels, M.G.M.; de Ruyter, J.C.; BLOEMER, JohannaJournal ContributionA1
71999Customer loyalty in high and low involvement settings: the moderating impact of positive emotionsde Ruyter, K.; BLOEMER, JohannaJournal Contribution
81999Customer loyalty in extended service settings: the interaction between satisfaction, value attainment and positive moodde Ruyter, J.C.; BLOEMER, JohannaJournal Contribution
91999Linking perceived service quality and behavioral intentions: a multi-dimensional perspective using structural equation modellingBLOEMER, Johanna; de Ruyter, J.C.; Wetzels, M.G.M.Journal Contribution
101998On the relationship between financial institutions image, quality, satisfaction and loyaltyBLOEMER, Johanna; de Ruyter, K.; Peeters, P.Journal Contribution
111998Using association rules in customer satisfaction studies to identify latent dissatisfied customersBLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, KoenJournal Contribution
121998On the relationship between store image, store satisfaction and store loyaltyBLOEMER, Johanna; de Ruyter, K.Journal Contribution
131998Brand choice commitment and involvementBLOEMER, JohannaJournal Contribution
141998Explaining brand loyalty, dealer sales loyalty and dealer after-sales loyalty: the influence of satisfaction with the car, satisfaction with the sales service and the satisfaction with the after-sales serviceBLOEMER, Johanna; Pauwels, K.Journal Contribution
151998Customer loyalty in a service settingBLOEMER, Johanna; de Ruyter, K.; Wetzels, M.Journal Contribution
161998On the relationship between perceived service quality, service loyalty and switching costsde Ruyter, K; Wetzels, M; BLOEMER, JohannaJournal Contribution
171997There is more to loyalty than just satisfaction: the effects of satisfaction and involvement on brand loyalty and dealer loyaltyBLOEMER, Johanna; Kasper, J.D.P.Journal Contribution
181997Merging service quality and service satisfaction - An empirical test of an integrative modelde Ruyter, K; BLOEMER, Johanna; Peeters, PJournal Contribution
191997Evaluating health care service quality: the moderating role of knowledgede Ruyter, K.; BLOEMER, JohannaJournal Contribution
201995Integrating service quality and satisfaction: pain in the neck or marketing opportunity?BLOEMER, Johanna; de Ruyter, K.Journal Contribution
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