STREUKENS, Sandra

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STREUKENS, Sandra

sandra.streukens@uhasselt.be

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	Issue Date	Title	Contributor(s)	Type	Cat.
1	2023	To automate or not to automate? A contingency approach to service automation	HOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, Sandra	Journal Contribution	A1
2	2019	TOWARD A CONSUMER-BASED FRAMEWORK FOR BALANCING TOUCH AND TECH IN SERVICE INTERACTIONS	HOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, Sandra	Conference Material	C2
3	2018	Toward a Consumer-Based Framework of Frontline Service Behaviors	HOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, Sandra	Conference Material	C2