Please use this identifier to cite or link to this item:
http://hdl.handle.net/1942/41158
Title: | A Sentiment Analysis of Customers' Complaints in the Airline Industry: The Case of Brussels Airlines | Authors: | Nche, Rene-Eyves Chi | Advisors: | MARTIN, Niels | Issue Date: | 2023 | Publisher: | UHasselt | Notes: | Master of Management-Business Process Management | Document URI: | http://hdl.handle.net/1942/41158 | Category: | T2 | Type: | Theses and Dissertations |
Appears in Collections: | Master theses |
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7f6bba15-d33e-403e-bf21-b2c437baea0b.pdf | 2.1 MB | Adobe PDF | View/Open |
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