STREUKENS, Sandra

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STREUKENS, Sandra

sandra.streukens@uhasselt.be

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		Issue Date	Title	Contributor(s)	Type	Cat.
	61	2008	Return on Services: Het Optimaliseren van Investeringen in Klanttevredenheid	STREUKENS, Sandra	Conference Material	C2
	62	2008	TOWARDS MORE EFFECTIVE SERVICE MANAGEMENT DECISION MAKING: DESIGN AND APPLICATION OF AN OPTIMIZATION FRAMEWORK IN A FRONTLINE EMPLOYEE MANAGEMENT CONTEXT	STREUKENS, Sandra	Preprint	O