STREUKENS, Sandra

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STREUKENS, Sandra

sandra.streukens@uhasselt.be

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Type: Proceedings Paper

Author: Andreassen, Tor W.

Results 1-2 of 2 (Search time: 0.001 seconds).

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		Issue Date	Title	Contributor(s)	Type	Cat.
	1	2011	Understanding effective complaint management in greater detail: Justice as a formative construct in a dual-sequence model	STREUKENS, Sandra; Andreassen, Tor W.; Olsen, Line L.	Proceedings Paper	C2
	2	2009	Frontline employees’ personality traits: customer preferences and the homophily effect	STREUKENS, Sandra; Andreassen, Tor W.	Proceedings Paper	C1