STREUKENS, Sandra

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Full Name
STREUKENS, Sandra
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sandra.streukens@uhasselt.be
 
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Publications

Refined By:
Date Issued:  [2008 TO 2009]

Results 1-8 of 8 (Search time: 0.004 seconds).

Issue DateTitleContributor(s)TypeCat.
12009Frontline employees’ personality traits: customer preferences and the homophily effectSTREUKENS, Sandra; Andreassen, Tor W.Proceedings PaperC1
22009The Effect of Mating Cues on Ad Preference from the Perspective of Evolutionary PsychologyFREDERICKX, Marieke; JANSSENS, Wim; STREUKENS, Sandra; GRAMMENS, Dieter; VYNCKE, PatrickProceedings PaperC2
32009Service innovations and electronic word-of-mouth: is it worth listening to?Andreassen, Tor W.; STREUKENS, SandraJournal ContributionA1
42009Frontline employees’ personality traits: customer preferences and the homophily effectSTREUKENS, Sandra; Andreassen, Tor W.Working PaperR2
52009The adoption of technology-based customer complainingAndreassen, Tor W.; STREUKENS, SandraWorking PaperR2
62009Customer self-efficacy in self-service technology: assessing between- and within-person differencesvan Beuningen, Jacqueline; de Ruyter, Ko; Wetzels, Martin; STREUKENS, SandraJournal ContributionA1
72008Return on Services: Het Optimaliseren van Investeringen in KlanttevredenheidSTREUKENS, SandraConference MaterialC2
82008TOWARDS MORE EFFECTIVE SERVICE MANAGEMENT DECISION MAKING: DESIGN AND APPLICATION OF AN OPTIMIZATION FRAMEWORK IN A FRONTLINE EMPLOYEE MANAGEMENT CONTEXTSTREUKENS, SandraPreprintO