MARTENS, Carmen

Email Alert RSS Feed

Profile

Full Name
MARTENS, Carmen
Email
carmen.martens@uhasselt.be
 
Loading... 5 0 5 0 false
Loading... 6 0 5 0 false

Publications

Refined By:
Author:  Delcourt, Cécile

Results 1-6 of 6 (Search time: 0.002 seconds).

Issue DateTitleContributor(s)TypeCat.
12022The critical incident technique as a method to understand the impact of healthscapes on patient experienceMARTENS, Carmen; PETERMANS, Ann; Delcourt, CécileProceedings PaperC1
22019Design Supporting a‘Customer-Perceived Intimacy-Strategy in Healthcare ServicesMARTENS, Carmen; HERSSENS, Jasmien; Delcourt, CécileProceedings PaperC1
32018Universal Design in Healthcare Servicescapes: Uncovering Multisensory Customer Experiences among Visually Impaired Pateints to Enhance Service Convenience and Customer IntimacyMARTENS, Carmen; HERSSENS, Jasmien; Delcourt, CécileConference MaterialC2
42018The Impact of the Servicescape on Customer Intimacy in Healthcare ServicesMARTENS, Carmen; HERSSENS, Jasmien; Delcourt, CécileConference MaterialC2
52018The Impact of the Servicescape on Customer Intimacy in Healthcare ServicesMARTENS, Carmen; HERSSENS, Jasmien; Delcourt, CécileConference MaterialC2
62018Universal Design in Healthcare Servicescapes: Uncovering Multisensory Customer Experiences among Visually Impaired Patients to Enhance Service Convenience and Customer IntimacyMARTENS, Carmen; Delcourt, Cécile; HERSSENS, JasmienConference MaterialC2