Please use this identifier to cite or link to this item:
http://hdl.handle.net/1942/13271Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | PETERMANS, Ann | - |
| dc.contributor.author | VAN CLEEMPOEL, Koenraad | - |
| dc.date.accessioned | 2012-03-01T08:53:28Z | - |
| dc.date.available | 2012-03-01T08:53:28Z | - |
| dc.date.issued | 2010 | - |
| dc.identifier.citation | Desmet, Pieter & Anijo, Mathew (Ed.) Proceedings of the 7th International Conference on Design & Emotion | - |
| dc.identifier.isbn | 9780615406664 | - |
| dc.identifier.uri | http://hdl.handle.net/1942/13271 | - |
| dc.description.abstract | The design of retail stores has been the subject of considerable research in disciplines such as marketing and consumer behavior. But in many instances their output failed to reach or appeal retail - and interior designers. Their holistic approach seems to place little value in the results of research on the influence of isolated environmental stimuli on customer behavior, studied while exposing customers to modes of representation, other than the actual 3D - retail environment. Research in retail design, based on methodologies and a vocabulary closer to the realm of designers, may bridge this gap. This paper wants to frame this phenomenon by focusing on three relevant concepts: ‘holism’, ‘research in design’ and ‘tacit knowledge’. The paper argues that research in retail design in a ‘designerly fashion’ and taking into account the discussed concepts, can contribute to the development of the discipline’s own body of theory. | - |
| dc.language.iso | en | - |
| dc.publisher | The Institute of Design, IIT | - |
| dc.subject.other | Retail design; emerging discipline; holism; research in design; revealing tacit knowledge | - |
| dc.title | Research in Retail Design: Methodological Considerations for an Emerging Discipline | - |
| dc.type | Proceedings Paper | - |
| local.bibliographicCitation.authors | Desmet, Pieter | - |
| local.bibliographicCitation.authors | Anijo, Mathew | - |
| local.bibliographicCitation.conferencedate | 4-7 October 2010 | - |
| local.bibliographicCitation.conferencename | 7th International Conference on Design & Emotion | - |
| local.bibliographicCitation.conferenceplace | Chicago (Illinois), USA | - |
| local.format.pages | 9 | - |
| local.bibliographicCitation.jcat | C1 | - |
| local.publisher.place | Chicago | - |
| dc.relation.references | [1] Petermans, A., & Van Cleempoel, K. (2009). Retail Design and the Experience Economy: Where Are We (Going)? Design Principles and Practices, 3(1), 171-182. [2] Mehrabian, A., & Russell, J. (1974). An Approach to Environmental Psychology. Cambridge: MIT Press. [3] Donovan, R., & Rossiter, J. (1982). Store Atmosphere: an Experimental Psychology Approach. Journal of Retailing, 58, 34-57. [4] Turley, L., & Milliman, R. (2000). Atmospheric Effects on Shopping Behavior: a Review of the Experimental Evidence. Journal of Business Research, 49(2), 193-211. [5] Clemons, S., & Eckman, M. (2008). Toward a common language: Proposed Index Categories to Enhance Dissemination and Retrieval of Interior Design Scholarship. Journal of Interior Design, 30(2), 13-30. [6] Petermans, A., & Van Cleempoel, K. (2010). Designing a retail store environment for the mature market: a European perspective. Journal of Interior Design, 35(2), 21-36. [7] Kindleysides, J. (2007). An Introduction to Retail Design, Available at http://www.designcouncil.org.uk/en/About-Design/Design-Disciplines/Retail-Design/Recommended-reading/. [Accessed 16 June, 2007] [8] Van Tongeren, M. (2003). Retail branding. From stopping power to shopping power. Amsterdam: BIS Publishers. [9] Van Tongeren, M. (2004). Retail Branding. In R. van Amerongen, & H. Christiaans (Eds.), Retail & interior design (pp. 65-88). Rotterdam: Episode Publishers. [10] Underhill, P. (1999). Why we buy what we buy. New York: Simon & Schuster. [11] Yin, K. (2009). Case Study Research. Design and Methods. Los Angeles: Sage. [12] Healy, M., Beverland, M., Oppewal, H., & Sands, S. (2007). Understanding Retail Experiences - The case for Ethnography. International Journal of Market Research, 49(6), 751-779. [13] Quartier, K., Vanrie, J., & Van Cleempoel, K. (2009). The interaction between interpreted space, mood and behavior in retail environments: a conceptual research model, Proceedings of IASDR 2009 Conference, Seoul. [14] Kotler, P. (1973). Atmospherics as a Marketing Tool. Journal of Retailing, 49, 48-64. [15] Yalch, R., & Spangenberg, E. (1990). Effects of Store Music on Shopping Behavior. Journal of Consumer Marketing, 7(Spring), 55–63. [16] Brengman, M. (2002). The Impact of Color in the Store Environment. An Environmental Psychology Approach. Doctoral dissertation. Gent: Universiteit Gent. [17] Areni, C., & Kim, D. (1994). The Influence of In-Store Lighting on Consumers’ Examination of Merchandise in a Wine Store. International Journal of Research in Marketing, 11, 117–125. [18] Bitner, M.J. (1992). Servicescapes: the impact of physical surroundings on customers and employees. Journal of Marketing, 56(April), 57-71. [19] Sands, S. (2008). Consumer responses to in-store themed events. Doctoral Dissertation. Australia: Monash University. [20] Carù, A., & Cova, B. (2003). Revisiting consumption experience: a more humble but complete view of the concept. Marketing Theory, 3(2), 259-278. [21] Verhoef, P., Lemon, K., Parasuraman, A., Roggeveen, A., Tsiros, M., & Schlesinger, L. (2009). Customer Experience Creation: Determinants, Dynamics and Management Strategies. Journal of Retailing, 85(1), 31-41. [22] Thang, D., & Tan, B. (2003). Linking consumer perception to preference of retail stores: an empirical assessment of the multi-attributes of store image. Journal of Retailing and Consumer Services, 10, 193-200. [23] Holm, I. (2006). Ideas and beliefs in architecture and industrial design. How attitudes, orientations, and underlying assumptions shape the built environment. Doctoral Dissertation. Oslo: The Oslo School of Architecture and Design. [24] Horvath, I. (2007). Comparison of Three Methodological Approaches of Design Research, Proceedings of International Conference on Engineering Design ICED 2007. [25] Cupchik, G., & Hilscher, M. (2008). Holistic perspectives on the design of experience. In H. Schifferstein, & P. Hekkert (Eds.), Product Experience (pp. 241-255). Amsterdam: Elsevier. [26] Norberg-Schulz, C. (1988). Architecture: meaning and place. New York: Electa / Rizzoli. [27] Polanyi, M. (1967). The tacit dimension. Garden City: Doubleday. [28] Heylighen, A., Martin, W. M., & Cavallin, H. (2007). Building stories revisited: unlocking the knowledge capital of architectural practice. Architectural Engineering and Design Management, 3, 65-74. [29] Rogers, E. (1996). The diffusion of innovations. New York: The Free Press. [30] Christiaans, H., & Van Amerongen, R. (2004). Retail & Interior design. Rotterdam: Episode Publishers. [31] Hyllegard, K. H., Ogle, J. P., & Dunbar, B. (2003). Sustainability and historic preservation in retail design: integrating design into a model of the REI Denver decision-making process. Journal of Interior Design, 29(1-2), 32-49. [32] Bäckström, K., & Johansson, U. (2006). Creating and consuming experiences in retail store environments: comparing retailer and consumer perspectives. Journal of Retailing and Consumer Services, 13, 417-430. [33] Fiore, A., & Kim, J. (2007). An Integrative Framework capturing Experiential and Utilitarian Shopping Experience. International Journal of Retail & Distribution Management, 35(6), 421-442. [34] Klingmann, A. (2008). Brandscapes. Architecture in the Experience Economy. Cambridge: MIT Press. [35] Gentile, C., Spiller, N., & Noci, G. (2007). How to Sustain the Customer Experience: an Overview of experience components that co-create value with the customer. European Management Journal, 25(5), 395-410. [36] Gould, S.J. (1995). Researcher introspection as a method in consumer research: applications, issues, and implications. Journal of Consumer Research, 21(March), 719-722. | - |
| local.type.refereed | Refereed | - |
| local.type.specified | Proceedings Paper | - |
| dc.bibliographicCitation.oldjcat | C3 | - |
| local.bibliographicCitation.btitle | Proceedings of the 7th International Conference on Design & Emotion | - |
| item.fullcitation | PETERMANS, Ann & VAN CLEEMPOEL, Koenraad (2010) Research in Retail Design: Methodological Considerations for an Emerging Discipline. In: Desmet, Pieter & Anijo, Mathew (Ed.) Proceedings of the 7th International Conference on Design & Emotion. | - |
| item.fulltext | With Fulltext | - |
| item.accessRights | Open Access | - |
| item.contributor | PETERMANS, Ann | - |
| item.contributor | VAN CLEEMPOEL, Koenraad | - |
| Appears in Collections: | Research publications | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Congres D&E2010.pdf | 351.26 kB | Adobe PDF | View/Open |
Page view(s)
22
checked on Oct 29, 2023
Download(s)
12
checked on Oct 29, 2023
Google ScholarTM
Check
Altmetric
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.