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http://hdl.handle.net/1942/17115
Title: | Short-term unscheduled return visits of adult patients to the emergency department. | Authors: | Verelst, Sandra Pierloot, Sarah Desruelles, Didier Gillet, Jean-Bernard BERGS, Jochen |
Issue Date: | 2014 | Source: | JOURNAL OF EMERGENCY MEDICINE, 47 (2), p. 131-139 | Abstract: | Background Emergency department (ED) crowding is a major international concern that affects patients and providers. Study Objective We describe the characteristics of patients who had an unscheduled related return visit to the ED and investigate its relation to ED crowding. Methods Retrospective medical record review of all unscheduled related ED return visits by patients older than 16 years of age over a 1-year period. The top quartile of ED occupancy rates was defined as ED crowding. Results Eight hundred thirty-seven patients (1.9%) made an unscheduled related return visit. Length of stay (LOS) at the ED for the index visit and the LOS for the return visit (5 h, 54 min vs. 6 h, 51 min) were significantly different, as were the percent admitted (11.6% vs. 46.1%). Of these patients, 85.1% and 12.0% returned due to persistence or a wrong initial diagnosis, of their initial illness, respectively, and 2.9% returned due to an adverse event related to the treatment initially received. Patients presented the least frequently with an alcohol-related complaint during the index visit (480 patients), but they had the highest number of unscheduled return visits (45 patients; 9.4%). Unscheduled related return visits were not associated with ED crowding. Conclusion Return visits impose additional pressure on the ED, because return patients have a significantly longer LOS at the ED. However, the rate of unscheduled return visits and ED crowding was not related. Because this parameter serves as an essential quality assurance tool, we can assume that the studied hospital scores well on this particular parameter. | Keywords: | emergency department; return visit; incidence; patient characteristics; crowding | Document URI: | http://hdl.handle.net/1942/17115 | ISSN: | 0736-4679 | e-ISSN: | 1090-1280 | DOI: | 10.1016/j.jemermed.2014.01.016 | ISI #: | 000339990300009 | Rights: | Copyright 2014 Elsevier Inc. Printed in the USA. All rights reserved. | Category: | A1 | Type: | Journal Contribution | Validations: | ecoom 2016 |
Appears in Collections: | Research publications |
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