Towards a General Framework for Business Tests

Abstract

Testing and controlling business processes, activities, data and results is becoming increasingly important for companies. Based on the literature, business tests can be divided into three domains, i.e. performance, risk and compliance and separate domain-specific frameworks have been developed. These different domains and frameworks hint at some aspects that need to be taken into account when managing business tests in a company. In this paper we identify the most important concepts concerning business tests and their management and we provide a first conceptual business test model. We do this based on an archival research study in which we analyse business tests performed by an international consultancy company.