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dc.contributor.authorDreessen, Katrien-
dc.contributor.authorHUYBRECHTS, Liesbeth-
dc.contributor.authorGrönvall, Erik-
dc.contributor.authorHendriks, Niels-
dc.identifier.citationKanstrup, Anne Marie; Bygholm, Anne; Bertelsen, Pernille; Nøhr, Christian (Ed.). Participatory Design & Health Information Technology, IOS Press, p. 30-43-
dc.description.abstractThis paper stresses the need for more research in the field of Participatory Design (PD) and in particular into how to design Health Information Technology (HIT) together with care providers and -receivers in multicultural settings. We contribute to this research by describing a case study, the ‘Health-Cultures’ project, in which we designed HIT for the context of home care of older people with a migration background. The Health-Cultures project is located in the city of Genk, Belgium, which is known for its multicultural population, formed by three historical migration waves of people coming to work in the nowadays closed coal mines. Via a PD approach, we studied existing means of dialogue and designed HIT that both care receivers and care providers in Genk can use in their daily exchanges between cultures in home care contexts. In discussing relevant literature as well as the results of this study, we point to the need and the ways of taking spatio-historical aspects of a specific healthcare situation into account in the PD of HIT to support multicultural perspectives on healthcare.-
dc.description.sponsorshipIDE Limburg Design Fund-
dc.publisherIOS Press-
dc.relation.ispartofseriesStudies in Health Technology and Informatics-
dc.rights© 2017 The authors and IOS Press. All rights reserved-
dc.subject.othermulticulturality; Participatory Design; healthcare-
dc.titleInfrastructuring Multicultural Healthcare Information Systems-
dc.typeBook Section-
local.bibliographicCitation.authorsKanstrup, Anne Marie-
local.bibliographicCitation.authorsBygholm, Anne-
local.bibliographicCitation.authorsBertelsen, Pernille-
local.bibliographicCitation.authorsNøhr, Christian-
dc.relation.references[1] C. DiSalvo, A. Clement, and V. Pipek, “Participatory design for, with, and by communities,” in International Handbook of Participatory Design. Simonsen, Jesper and Toni Robertson (Eds). Oxford:Routledge.(2012), 2012, pp. 182–209. DOI: [2] R. White, “What is spatial history.” Stanford University Spatial History Project, 2010. [3] E. Grönvall and M. Kyng, “On participatory design of home-based healthcare,” Cogn. Technol. Work, vol. 15, no. 4, pp. 389–401, 2013. DOI: [4] O. Amir, B. J. Grosz, K. Z. Gajos, S. M. Swenson, and L. M. Sanders, “From Care Plans to Care Coordination: Opportunities for Computer Support of Teamwork in Complex Healthcare,” in Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, New York, NY, USA, 2015, pp. 1419–1428. DOI: [5] K. A. Amsha and M. Lewkowicz, “Observing the Work Practices of an Inter-professional Home Care Team: Supporting a Dynamic Approach for Quality Home Care Delivery,” In Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France), 2014, pp. 243–258. DOI: [6] T. Bratteteig and I. Wagner, “Moving healthcare to the home: The work to make homecare work,” in Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, Cyprus, 2013, pp. 143–162. DOI: [7] G. Gesano, F. Heins, and A. Naldini, “Regional challenges in the perspective of 2010,” in Regional Desparities and Future Challenges, ISMERI Europa, 2009. [8] C. Bossen, L. R. Christensen, E. Grönvall, and L. S. Vestergaard, “CareCoor: Augmenting the coordination of cooperative home care work,” Int. J. Med. Inf., vol. 82, no. 5, pp. e189–e199, 2013. DOI: [9] G. Fitzpatrick and G. Ellingsen, “A review of 25 years of CSCW research in healthcare: contributions, challenges and future agendas,” Comput. Support. Coop. Work CSCW, vol. 22, no. 4–6, pp. 609–665, 2013. DOI: [10] F. Nunes, N. Verdezoto, G. Fitzpatrick, M. Kyng, E. Grönvall, and C. Storni, “Self-care technologies in HCI: Trends, tensions, and opportunities,” ACM Trans. Comput.-Hum. Interact. TOCHI, vol. 22, no. 6, p. 33, 2015. DOI: [11] J. Simonsen and T. Robertson, Routledge International Handbook of Participatory Design. Routledge, 2012. DOI: [12] C. A. Le Dantec and C. DiSalvo, “Infrastructuring and the formation of publics in participatory design,” Soc. Stud. Sci., vol. 43, no. 2, pp. 241–264, 2013. DOI: [13] M. Bauwens, “The Political Economy of Peer Production,” Post-Autistic Econ. Rev., vol. 37, no. 3, pp. 33–44, 2006. [14] Y. Engestrom, “Learning by expanding,” Hels. Orienta-Konsult. Oy, 1987. DOI: [15] M. Pearson, “Pearson M (1986) The politics of ethnic minonty health studies In Health, Race and Ethnicity (Rathwell T & Phillips D eds), Groom Helm, London, pp 100-116,” London: Groom Helm, 1986. [16] L. Culley, “A critique of multiculturalism in health care: the challenge for nurse education,” J. Adv. Nurs., vol. 23, no. 3, pp. 564–570, Mar. 1996. DOI: 2648.1996.tb00020.x [17] E. Grönvall and M. Kyng, “Beyond Utopia: reflections on participatory design in home-based healthcare with weak users,” in Proceedings of the 29th Annual European Conference on Cognitive Ergonomics, 2011, pp. 189–196. DOI:
local.type.specifiedBook Section-
local.bibliographicCitation.btitleParticipatory Design & Health Information Technology-
item.fulltextWith Fulltext-
item.fullcitationDreessen, Katrien; HUYBRECHTS, Liesbeth; Grönvall, Erik & Hendriks, Niels (2017) Infrastructuring Multicultural Healthcare Information Systems. In: Kanstrup, Anne Marie; Bygholm, Anne; Bertelsen, Pernille; Nøhr, Christian (Ed.). Participatory Design & Health Information Technology, IOS Press, p. 30-43.-
item.accessRightsOpen Access-
item.contributorGrönvall, Erik-
item.contributorHUYBRECHTS, Liesbeth-
item.contributorHendriks, Niels-
item.contributorDreessen, Katrien-
item.validationvabb 2019-
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