Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/28688
Title: Communication satisfaction and job satisfaction among critical care nurses and their impact on burnout and intention to leave: A questionnaire study
Authors: Vermeir, P.
Blot, S.
Degroote, S.
VANDIJCK, Dominique 
Mariman, A.
Vanacker, T.
Peleman, R.
Verhaeghe, R.
Vogelaers, D.
Issue Date: 2018
Publisher: ELSEVIER SCI LTD
Source: Intensive and Critical Care Nursing, 48, p. 21-27
Abstract: Objectives: To investigate the relationship between communication and job satisfaction and their association with intention to leave and burnout among intensive care unit nurses. Research methodology/design: A multicentre questionnaire study. Setting/participants: Intensive care nurses (n = 303) from three Flemish hospitals. Main outcome measures: Communication satisfaction assessed by the Communication Satisfaction Questionnaire, intention to leave through the Turnover Intention Scale (from the Questionnaire for the Perception and Assessment of Labour) and burnout by the Maslach Burnout Inventory. Job satisfaction was measured by a visual analogue scale. Results: Average job satisfaction was 7.66 +/- 1.34/10. Nurses were most satisfied about 'Communication with supervisor' (68.46%), and most dissatisfied about 'Organisational perspectives' (34.12%). Turnover intention was low among 49.5% (150/290) and high among 6.6% (20/290). Three percent (9/299) of intensive care nurses were at risk for burnout. All dimensions of communication satisfaction were moderately associated with job satisfaction, intention to leave and burnout. Conclusion: This study demonstrated high levels of communication and job satisfaction in a sample of nurses in Flanders. Intention to leave and burnout prevalence were low. To a certain extent, communication satisfaction might be associated with job satisfaction, intention to leave and burnout. (C) 2018 Elsevier Ltd. All rights reserved.
Notes: [Vermeir, P.; Blot, S.; Mariman, A.; Peleman, R.; Vogelaers, D.] Univ Ghent, Dept Internal Med, Fac Med & Hlth Sci, De Pintelaan 185, B-9000 Ghent, Belgium. [Vermeir, P.; Degroote, S.; Mariman, A.; Vogelaers, D.] Ghent Univ Hosp, Dept Gen Internal Med, De Pintelaan 185, B-9000 Ghent, Belgium. [Blot, S.; Verhaeghe, R.] Univ Queensland, Burns Trauma & Crit Care Res Ctr, Brisbane, Qld, Australia. [Vandijck, D.] Univ Ghent, Dept Publ Hlth, Fac Med & Hlth Sci, De Pintelaan 185, B-9000 Ghent, Belgium. [Vandijck, D.] Hasselt Univ, Dept Patient Safety Hlth Econ & Healthcare Innova, Agoralaan Bldg D, B-3590 Diepenbeek, Belgium. [Vanacker, T.] Ghent Univ Hosp, Dept Intens Care, De Pintelaan 185, B-9000 Ghent, Belgium.
Keywords: Burnout; Communication satisfaction; Intensive care nurses; Intention to leave; Job satisfaction; Quantitative study;Burnout; communication; satisfaction; intensive care nurses; intention to leave; job satisfaction; quantitative study
Document URI: http://hdl.handle.net/1942/28688
ISSN: 0964-3397
e-ISSN: 1532-4036
DOI: 10.1016/j.iccn.2018.07.001
ISI #: 000444013600004
Rights: 2018 Elsevier Ltd.
Category: A1
Type: Journal Contribution
Validations: ecoom 2019
Appears in Collections:Research publications

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