Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/29823
Full metadata record
DC FieldValueLanguage
dc.contributor.authorMADSEN, Signe-
dc.contributor.authorPETERMANS, Ann-
dc.date.accessioned2019-10-23T09:00:26Z-
dc.date.available2019-10-23T09:00:26Z-
dc.date.issued2020-
dc.identifier.citationJournal of Retailing and Consumer Services, 55 (Art N° 101884)-
dc.identifier.issn0969-6989-
dc.identifier.urihttp://hdl.handle.net/1942/29823-
dc.description.abstractThis research aims at demonstrating how retail designers through empathic interviewing and listening to the story that retailers tell about their retail concept, can program the retail design task, identify inconsistencies not thought of using the “retail design thematic map” developed and give better advice to retailers. Using independent retail as case, the article sheds light on the empathic interview as method, strengthens retail design as a relevant discipline for retail strategy, and clarifies the role of emotion in the client – retailer relation regarding strategizing.-
dc.language.isoen-
dc.publisherELSEVIER SCI LTD-
dc.rights2019 Elsevier Ltd. All rights reserved.-
dc.subject.otherRetail design-
dc.subject.otherDesign process-
dc.subject.otherEmphatic interview-
dc.subject.otherCoping strategies-
dc.subject.otherStrategy-as-Practice-
dc.subject.otherLife-mode-
dc.titleDesigning retail - Unravelling coping strategies through emphatic interviewing owner managers-
dc.typeJournal Contribution-
dc.identifier.volume55-
local.bibliographicCitation.jcatA1-
local.publisher.placeTHE BOULEVARD, LANGFORD LANE, KIDLINGTON, OXFORD OX5 1GB, OXON, ENGLAND-
local.type.refereedRefereed-
local.type.specifiedArticle-
local.bibliographicCitation.artnr101884-
dc.identifier.doi10.1016/j.jretconser.2019.101884-
dc.identifier.isiWOS:000541165700010-
dc.identifier.urlhttps://www.sciencedirect.com/science/article/pii/S0969698919300475-
dc.identifier.eissn1873-1384-
local.provider.typeCrossRef-
local.uhasselt.uhpubyes-
item.validationecoom 2021-
item.contributorMADSEN, Signe-
item.contributorPETERMANS, Ann-
item.accessRightsOpen Access-
item.fullcitationMADSEN, Signe & PETERMANS, Ann (2020) Designing retail - Unravelling coping strategies through emphatic interviewing owner managers. In: Journal of Retailing and Consumer Services, 55 (Art N° 101884).-
item.fulltextWith Fulltext-
crisitem.journal.issn0969-6989-
crisitem.journal.eissn1873-1384-
Appears in Collections:Research publications
Files in This Item:
File Description SizeFormat 
Manuscript_designing retail.pdfPeer-reviewed author version387.8 kBAdobe PDFView/Open
Madsen & Petermans - JRCS 2020 published version FINAL.pdf
  Restricted Access		Published version989.49 kBAdobe PDFView/Open    Request a copy
Show simple item record

SCOPUSTM   
Citations

1
checked on Sep 7, 2020

WEB OF SCIENCETM
Citations

9
checked on Apr 30, 2024

Page view(s)

202
checked on Sep 7, 2022

Download(s)

342
checked on Sep 7, 2022

Google ScholarTM

Check

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.