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http://hdl.handle.net/1942/30101
Title: | Understanding and Exploring Operator Needs in Mixed Model Assembly | Authors: | Joundi, Jamil Conradie, Peter VAN DEN BERGH, Jan Saldien, Jelle |
Issue Date: | 2019 | Publisher: | CEUR-ws.org | Source: | Weyers, Benjamin; Bowen, Judy (Ed.). HCI Engineering 2019 – Methods and Tools for Advanced Interactive Systems and Integration of Multiple Stakeholder Viewpoints, Benjamin Weyers and Judy Bowen, p. 130 -138 | Series/Report: | CEUR Workshop Proceedings | Series/Report no.: | 2503 | Abstract: | Assembly operators are experiencing ever-increasing cognitive loads due to increasing production complexity. Higher quality assembly instructions, with input from operators by sharing their knowledge, can reduce errors during the assembly process. This article describes two studies that investigate the human needs for a digital process that streamlines the input of operators in the creation or adaptation of work instructions in a Mixed-Model Assembly Systems. The first study consisted of contextual inquiries and semi-structured interviews and aimed to discover the high-level needs of the different roles involved in the creation process. The second study used the Wizard of Oz method to investigate which interaction methods could be suitable to provide feedback about erroneous assemblies. We found that any systems should take into consideration, among other things, current operator mobility, presence of multiple operators at a workstation and different technological skill levels as important factors to consider when developing new systems to capture operator knowledge. With respect to interaction methods, participants preferred manual input devices over gestural feedback methods. | Keywords: | User Centered Design;Assembly;End- User Feedback ACM Classification Keywords H52 Information interfaces and presentation (eg, HCI): User interfaces -User-centered design;Work instructions | Document URI: | http://hdl.handle.net/1942/30101 | Link to publication/dataset: | http://ceur-ws.org/Vol-2503/paper2_6.pdf | Rights: | Copyright © 2019 for this paper by its authors. Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0). | Category: | C1 | Type: | Proceedings Paper | Validations: | vabb 2021 |
Appears in Collections: | Research publications |
Files in This Item:
File | Description | Size | Format | |
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EISMS19_paper_6.pdf | Published version | 358.71 kB | Adobe PDF | View/Open |
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