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Title: | Recommendations for enhancing the usability and understandability of process mining in healthcare | Authors: | MARTIN, Niels De Weerdt, Jochen Fernández-Llatas, Carlos Gal, Avigdor Gatta, Roberto Ibáñez, Gema Johnson, Owen Mannhardt, Felix Marco-Ruiz, Luis Mertens , Steven Munoz-Gama, Jorge Seoane, Fernando Vanthienen, Jan Wynn, Moe Thandar Boilève, David Baltar BERGS, Jochen Joosten-Melis, Mieke Schretlen, Stijn Van Acker , Bart |
Issue Date: | 2020 | Publisher: | ELSEVIER | Source: | Artificial intelligence in medicine (Print), 109 (Art N° 101962) | Abstract: | Healthcare organizations are confronted with challenges including the contention between tightening budgets and increased care needs. In the light of these challenges, they are becoming increasingly aware of the need to improve their processes to ensure quality of care for patients. To identify process improvement opportunities, a thorough process analysis is required, which can be based on real-life process execution data captured by health information systems. Process mining is a research field that focuses on the development of techniques to extract process-related insights from process execution data, providing valuable and previously unknown information to instigate evidence-based process improvement in healthcare. However, despite the potential of process mining, its uptake in healthcare organizations outside case studies in a research context is rather limited. This observation was the starting point for an international brainstorm seminar. Based on the seminar's outcomes and with the ambition to stimulate a more widespread use of process mining in healthcare, this paper formulates recommendations to enhance the usability and understandability of process mining in healthcare. These recommendations are mainly targeted towards process mining researchers and the community to consider when developing a new research agenda for process mining in healthcare. Moreover, a limited number of recommendations are directed towards healthcare organizations and health information systems vendors, when shaping an environment to enable the continuous use of process mining. | Keywords: | Process mining;Healthcare processes;Event log;Process execution data;Health information system;Hospital information system;Process analysis;Process improvement | Document URI: | http://hdl.handle.net/1942/32666 | ISSN: | 0933-3657 | e-ISSN: | 1873-2860 | DOI: | 10.1016/j.artmed.2020.101962 | ISI #: | WOS:000581805600009 | Rights: | 2020 Elsevier B.V. All rights reserved. | Category: | A1 | Type: | Journal Contribution | Validations: | ecoom 2021 |
Appears in Collections: | Research publications |
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1-s2.0-S0933365720312276-main.pdf Restricted Access | Published version | 2.08 MB | Adobe PDF | View/Open Request a copy |
Manuscript.pdf | Peer-reviewed author version | 705.08 kB | Adobe PDF | View/Open |
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