Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/32666
Title: Recommendations for enhancing the usability and understandability of process mining in healthcare
Authors: MARTIN, Niels 
De Weerdt, Jochen
Fernández-Llatas, Carlos
Gal, Avigdor
Gatta, Roberto
Ibáñez, Gema
Johnson, Owen
Mannhardt, Felix
Marco-Ruiz, Luis
Mertens , Steven
Munoz-Gama, Jorge
Seoane, Fernando
Vanthienen, Jan
Wynn, Moe Thandar
Boilève, David Baltar
BERGS, Jochen 
Joosten-Melis, Mieke
Schretlen, Stijn
Van Acker , Bart
Issue Date: 2020
Publisher: ELSEVIER
Source: Artificial intelligence in medicine (Print), 109 (Art N° 101962)
Abstract: Healthcare organizations are confronted with challenges including the contention between tightening budgets and increased care needs. In the light of these challenges, they are becoming increasingly aware of the need to improve their processes to ensure quality of care for patients. To identify process improvement opportunities, a thorough process analysis is required, which can be based on real-life process execution data captured by health information systems. Process mining is a research field that focuses on the development of techniques to extract process-related insights from process execution data, providing valuable and previously unknown information to instigate evidence-based process improvement in healthcare. However, despite the potential of process mining, its uptake in healthcare organizations outside case studies in a research context is rather limited. This observation was the starting point for an international brainstorm seminar. Based on the seminar's outcomes and with the ambition to stimulate a more widespread use of process mining in healthcare, this paper formulates recommendations to enhance the usability and understandability of process mining in healthcare. These recommendations are mainly targeted towards process mining researchers and the community to consider when developing a new research agenda for process mining in healthcare. Moreover, a limited number of recommendations are directed towards healthcare organizations and health information systems vendors, when shaping an environment to enable the continuous use of process mining.
Keywords: Process mining;Healthcare processes;Event log;Process execution data;Health information system;Hospital information system;Process analysis;Process improvement
Document URI: http://hdl.handle.net/1942/32666
ISSN: 0933-3657
e-ISSN: 1873-2860
DOI: 10.1016/j.artmed.2020.101962
ISI #: WOS:000581805600009
Rights: 2020 Elsevier B.V. All rights reserved.
Category: A1
Type: Journal Contribution
Validations: ecoom 2021
Appears in Collections:Research publications

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