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http://hdl.handle.net/1942/34123
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DC Field | Value | Language |
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dc.contributor.author | PIPERS, Ellen | - |
dc.contributor.author | LEROI-WERELDS, Sara | - |
dc.contributor.author | STREUKENS, Sandra | - |
dc.contributor.author | Verleye, Katrien | - |
dc.date.accessioned | 2021-05-28T08:11:04Z | - |
dc.date.available | 2021-05-28T08:11:04Z | - |
dc.date.issued | 2021 | - |
dc.date.submitted | 2021-05-27T09:32:49Z | - |
dc.identifier.citation | EURAM, Montréal, Canada, June 16-18, 2021 | - |
dc.identifier.uri | http://hdl.handle.net/1942/34123 | - |
dc.description.abstract | Design/methodology/approach: This research relied on in-depth interviews with different stakeholders in the hospital sector (n=35), going from stakeholders who were working in hospitals (internal) to those who did not work in hospitals (external). Stakeholders were also selected in function of their relationships with patients: stakeholders with direct interaction with hospital patients and stakeholders with indirect interaction with hospital patients. All interview data were analyzed by means of the Gioia method. Findings: The analysis identified (1) person-centricity motives, (2) person-centricity dimensions, and (3) person-centricity approaches. In terms of the motives, respondents point out that person-centricity can serve patients, hospitals, and its employees. Person-centricity dimensions entail (1) participation, (2) relation, (3) nearness, and (4) contextualization, each consisting of different levels whose relevance varies across respondents. Finally, respondents approach person-centricity as an inherent characteristic of people versus a manageable phenomenon. Originality/value: This research advances the healthcare and service management literature by detailing the multidimensional nature of person-centricity in the hospital sector. Additionally, this research demonstrates the difficulty of identifying a universal set of dimensions, as different views on the dimensionality exists. The proposed model paves the way for a dialogue among hospitals, caregivers, and patients about the implementation of person-centric care. | - |
dc.language.iso | en | - |
dc.subject.other | person-centricity | - |
dc.subject.other | health care services | - |
dc.subject.other | patient experience | - |
dc.title | An inductive study on person-centricity in the hospital sector: insights from the provider side | - |
dc.type | Conference Material | - |
local.bibliographicCitation.conferencedate | 2021, June 16-18 | - |
local.bibliographicCitation.conferencename | EURAM | - |
local.bibliographicCitation.conferenceplace | Montréal, Canada | - |
local.format.pages | 28 | - |
local.bibliographicCitation.jcat | C2 | - |
local.type.refereed | Non-Refereed | - |
local.type.specified | Conference Material | - |
local.provider.type | - | |
local.uhasselt.uhpub | yes | - |
item.contributor | PIPERS, Ellen | - |
item.contributor | LEROI-WERELDS, Sara | - |
item.contributor | STREUKENS, Sandra | - |
item.contributor | Verleye, Katrien | - |
item.fulltext | With Fulltext | - |
item.accessRights | Restricted Access | - |
item.fullcitation | PIPERS, Ellen; LEROI-WERELDS, Sara; STREUKENS, Sandra & Verleye, Katrien (2021) An inductive study on person-centricity in the hospital sector: insights from the provider side. In: EURAM, Montréal, Canada, June 16-18, 2021. | - |
Appears in Collections: | Research publications |
Files in This Item:
File | Description | Size | Format | |
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An inductive study on person-centricity.pdf Restricted Access | Conference material | 929.36 kB | Adobe PDF | View/Open Request a copy |
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