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Title: Accounting for what and to whom? Accountability tensions in collaborations addressing long-term unemployment
Authors: Hansen, Magnus Paulsen
Triantafillou, Peter
Bello, Benedetta
BOON, Jan 
Van Doninck , Dries
Downe, James
Hopkins, Cate
Klijn, Erik Hans
Sarapuu, Kulli
Stevens , Vidar
Verhoest, Koen
Issue Date: 2022
Publisher: WILEY
Source: Social policy & administration (Print),
Status: Early view
Abstract: Across Europe, public employment services are experimenting with more holistic and cross-sector collaborations to tackle the wicked problem of long-term unemployment. These collaborations operate in a context characterised by tensions produced by multiple demands for accountability. Based on case studies of the accountability relations and challenges in five such collaborations in the Netherlands, Belgium (Flanders), Estonia, Scotland and Denmark, we found that rigorous use of quantifiable measurement regimes made it difficult to attribute salience to important aspects of the progress made by the unemployed citizen; standardised accounts come with the risk of reductionist understandings of the citizen's social circumstances and resources; superficial participation by local politicians resulted in rather weak political accountability and a marked ambiguity of the role of the client as both accountee and accountholder.
Notes: Hansen, MP (corresponding author), Roskilde Univ, Dept Social Sci & Business, Roskilde, Denmark.
Document URI:
ISSN: 0144-5596
e-ISSN: 1467-9515
DOI: 10.1111/spol.12846
ISI #: 000836999700001
Rights: 2022 The Authors. Social Policy & Administration published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non-commercial and no modifications or adaptations are made
Category: A1
Type: Journal Contribution
Appears in Collections:Research publications

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