A framework for disability in the new ways of working

Abstract

Organizations have been increasingly introducing new ways of working (NWW). Yet, it is still unclear how these new work practices (e.g. unassigned-desk policies; self-managing teams; telework) may affect the inclusion of people with disabilities (PWD). The framework developed in this paper theorizes the mechanisms through which NWW can enable or disable PWD's work outcomes (i.e. work-impairment coordination, perceptions of justice, isolation and privacy concerns). Additionally, we use the ideal worker concept to reason that, when combined, NWW practices create expectations for employees that can be incompatible with how PWD are often stereotypically perceived in the workplace. This article helps understand how NWW offer both opportunities and challenges for the socioeconomic advancement of PWD and provides HR managers with specific recommendations to balance the enabling and disabling effects of the NWW.