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Title: | Process-Data Quality: The True Frontier of Process Mining | Authors: | ter Hofstede, Arthur H. M. Koschmider, Agnes Marrella, Andrea Andrews, Robert Fischer, Dominik A. Sadeghianasl, Sareh Wynn, Moe Thandar Comuzzi, Marco De Weerdt, Jochen Goel, Kanika MARTIN, Niels Soffer, Pnina |
Issue Date: | 2023 | Publisher: | ASSOC COMPUTING MACHINERY | Source: | ACM Journal of Data and Information Quality, 15 (3) , p. 1 -21 | Abstract: | Since its emergence over two decades ago, process mining has flourished as a discipline, with numerous contributions to its theory, widespread practical applications, and mature support by commercial tooling environments. However, its potential for significant organisational impact is hampered by poor quality event data. Process mining starts with the acquisition and preparation of event data coming from different data sources. These are then transformed into event logs, consisting of process execution traces including multiple events. In real-life scenarios, event logs suffer from significant data quality problems, which must be recognised and effectively resolved for obtaining meaningful insights from process mining analysis. Despite its importance, the topic of data quality in process mining has received limited attention. In this paper, we discuss the emerging challenges related to process-data quality from both a research and practical point of view. Additionally, we present a corresponding research agenda with key research directions. | Notes: | ter Hofstede, AHM (corresponding author), Queensland Univ Technol, Sch Informat Syst, Fac Sci, 2 George St, Brisbane, Qld 4000, Australia. a.terhofstede@qut.edu.au; Agnes.Koschmider@uni-bayreuth.de; marrella@diag.uniroma1.it; r.andrews@qut.edu.au; dominik.fischer@fim-rc.de; s.sadeghianasl@qut.edu.au; m.wynn@qut.edu.au; mcomuzzi@unist.ac.kr; jochen.deweerdt@kuleuven.be; goelk1988@gmail.com; niels.martin@uhasselt.be; spnina@is.haifa.ac.il |
Keywords: | Event data quality;process mining;event log | Document URI: | http://hdl.handle.net/1942/41860 | ISSN: | 1936-1955 | e-ISSN: | 1936-1955 | DOI: | 10.1145/3613247 | ISI #: | 001084635300005 | Rights: | 2023 Copyright held by the owner/author(s). This work is licensed under a Creative Commons Attribution International 4.0. License. | Category: | A1 | Type: | Journal Contribution |
Appears in Collections: | Research publications |
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Process-Data Quality_ The True Frontier of Process Mining.pdf | Published version | 1.17 MB | Adobe PDF | View/Open |
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