Please use this identifier to cite or link to this item:
http://hdl.handle.net/1942/42004
Full metadata record
DC Field | Value | Language |
---|---|---|
dc.contributor.author | DANIELS, Lotte | - |
dc.contributor.author | MARNEFFE, Wim | - |
dc.contributor.author | BIELEN, Samantha | - |
dc.date.accessioned | 2024-01-04T12:39:10Z | - |
dc.date.available | 2024-01-04T12:39:10Z | - |
dc.date.issued | 2023 | - |
dc.date.submitted | 2024-01-04T12:27:55Z | - |
dc.identifier.citation | Health Economics Policy and Law, | - |
dc.identifier.uri | http://hdl.handle.net/1942/42004 | - |
dc.description.abstract | Using virtual reality (VR) in an experimental setting, we analyse how communicating more openly about a medical incident influences patients' feelings and behavioural intentions. Using VR headsets, participants were immersed in an actual hospital room where they were told by a physician that a medical incident had occurred. In a given scenario, half of the participants were confronted by a physician who communicated openly about the medical incident, while the other half were confronted with the exact same scenario except that the physician employed a very defensive communication strategy. The employed technology allowed us to keep everything else in the environment constant. Participants exposed to open disclosure were significantly more likely to take further steps (such as contacting a lawyer to discuss options and filing a complaint against the hospital) and express more feelings of blame against the physician. At the same time, these participants rated the physician's communication skills and general impression more highly than those who were confronted with a defensive physician. Nevertheless, communicating openly about the medical incident does not affect trust in the physician and his competence, perceived incident severity and likelihood of changing physician and filing suit. | - |
dc.description.sponsorship | We are grateful to the 33 experts for their input for the scenarios and the discussion of the study results and to multiple research assistants for help with data collection. | - |
dc.language.iso | en | - |
dc.publisher | CAMBRIDGE UNIV PRESS | - |
dc.rights | The Author(s), 2023. Published by Cambridge University Press | - |
dc.subject.other | communication | - |
dc.subject.other | communication | - |
dc.subject.other | medical incident | - |
dc.subject.other | medical incident | - |
dc.subject.other | medical liability | - |
dc.subject.other | medical liability | - |
dc.subject.other | open disclosure | - |
dc.subject.other | open disclosure | - |
dc.subject.other | virtual reality | - |
dc.subject.other | virtual reality JEL Classification: I11 | - |
dc.subject.other | I18 | - |
dc.subject.other | I11 | - |
dc.subject.other | K32 | - |
dc.subject.other | I18 | - |
dc.subject.other | K32 | - |
dc.title | Virtual reality evidence on the impact of physicians' open versus defensive communication on patients | - |
dc.type | Journal Contribution | - |
local.format.pages | 20 | - |
local.bibliographicCitation.jcat | A1 | - |
dc.description.notes | Daniels, L (corresponding author), Hasselt Univ, Fac Business Econ, B-3500 Hasselt, Belgium. | - |
dc.description.notes | lotte.daniels@uhasselt.be | - |
local.publisher.place | EDINBURGH BLDG, SHAFTESBURY RD, CB2 8RU CAMBRIDGE, ENGLAND | - |
local.type.refereed | Refereed | - |
local.type.specified | Article | - |
local.bibliographicCitation.status | Early view | - |
dc.identifier.doi | 10.1017/S1744133123000300 | - |
dc.identifier.isi | 001112736200001 | - |
dc.contributor.orcid | Bielen, Samantha/0000-0002-4525-7446 | - |
local.provider.type | wosris | - |
local.description.affiliation | [Daniels, Lotte; Marneffe, Wim; Bielen, Samantha] Hasselt Univ, Fac Business Econ, B-3500 Hasselt, Belgium. | - |
local.uhasselt.international | no | - |
item.fulltext | With Fulltext | - |
item.fullcitation | DANIELS, Lotte; MARNEFFE, Wim & BIELEN, Samantha (2023) Virtual reality evidence on the impact of physicians' open versus defensive communication on patients. In: Health Economics Policy and Law,. | - |
item.contributor | DANIELS, Lotte | - |
item.contributor | MARNEFFE, Wim | - |
item.contributor | BIELEN, Samantha | - |
item.accessRights | Restricted Access | - |
crisitem.journal.issn | 1744-1331 | - |
crisitem.journal.eissn | 1744-134X | - |
Appears in Collections: | Research publications |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
S1744133123000300jra 1..20.pdf Restricted Access | Early view | 505.43 kB | Adobe PDF | View/Open Request a copy |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.