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http://hdl.handle.net/1942/47497
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DC Field | Value | Language |
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dc.contributor.author | Heinonen, Kristina | - |
dc.contributor.author | Kurtmollaiev, Seidali | - |
dc.contributor.author | Lervik-Olsen, Line | - |
dc.contributor.author | Mele, Cristina | - |
dc.contributor.author | STREUKENS, Sandra | - |
dc.contributor.author | Andreassen, Tor Wallin | - |
dc.date.accessioned | 2025-10-08T11:20:20Z | - |
dc.date.available | 2025-10-08T11:20:20Z | - |
dc.date.issued | 2025 | - |
dc.date.submitted | 2025-10-08T11:15:23Z | - |
dc.identifier.citation | Journal of Service Management, , p. 1 -24 | - |
dc.identifier.uri | http://hdl.handle.net/1942/47497 | - |
dc.description.abstract | Purpose-The purpose of this article is to introduce and explicate the concept of responsible aging, defined as the lifelong, proactive pursuit of personal well-being in ways that also support the well-being of other generations. The article also examines the antecedents and outcomes of responsible aging and outlines directions for future research. Design/methodology/approach-This conceptual paper offers a critical review of the extant literature, aiming to develop new theoretical insights. We develop a comprehensive framework with key aspects that are essential for understanding the nature, antecedents, and outcomes of responsible aging. Findings-The proposed framework illustrates the relationship between aging and multiple dimensions of well-being, highlighting that aspirations, intentions, and behaviors converge in the pursuit of responsible aging. It reveals reciprocal associations between responsible aging and both individual and contextual characteristics. It also emphasizes the active role of individuals across all age groups in promoting responsible aging practices and fostering intergenerational well-being. Research limitations/implications-The article broadens the aging literature by integrating individual and intergenerational well-being, thereby unlocking the transformative potential of aging. It reconceptualizes aging from a narrative centered on individual loss to a collaborative, multi-generational process focused on sustaining well-being across age cohorts. The responsible aging framework contributes to the research in service, marketing, and innovation, particularly by encouraging scholars to explore aging as a dynamic, relational phenomenon that involves shared responsibilities, co-creation of value, and systemic innovation across generations. Practical implications-The article assists organizations and service stakeholders by identifying key factors relevant to developing inclusive practices for aging populations. The framework offers a foundation for healthcare providers, service organizations, and other societal actors to reflect on how systems and services can better accommodate, support, and engage individuals across generations. Social implications-Responsible aging carries important societal implications, as it offers an intergenerational perspective that supports social cohesion, shared responsibility, and the sustainable well-being of aging populations. By encouraging individuals to contribute not only to their own well-being but also to the betterment of others, it fosters a more inclusive and resilient society. Originality/value-This article presents a novel perspective on aging, emphasizing intergenerational well-being for sustainable and equitable outcomes in aging societies. It challenges traditional views of aging as an isolated experience and presents responsible aging as a dynamic, multifaceted process with far-reaching implications for individuals, families, and society at large. | - |
dc.language.iso | en | - |
dc.publisher | EMERALD GROUP PUBLISHING LTD | - |
dc.rights | Kristina Heinonen, Seidali Kurtmollaiev, Line Lervik-Olsen, Cristina Mele, Sandra Streukens and Tor Wallin Andreassen. Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes),subject to full attribution to the original publication and authors. The full terms of thislicence may be seen at Link to the terms of the CC BY 4.0 licence. | - |
dc.subject.other | Well-being | - |
dc.subject.other | Aging | - |
dc.subject.other | Responsibility | - |
dc.subject.other | Sustainability | - |
dc.subject.other | Intergenerationality | - |
dc.subject.other | Proactive behavior | - |
dc.subject.other | Inclusive practices | - |
dc.title | Responsible aging: integrating individual and intergenerational well-being | - |
dc.type | Journal Contribution | - |
dc.identifier.epage | 24 | - |
dc.identifier.spage | 1 | - |
local.format.pages | 24 | - |
local.bibliographicCitation.jcat | A1 | - |
dc.description.notes | Heinonen, K (corresponding author), Hanken Sch Econ, Ctr Relationship Mkt & Serv Management CERS, Dept Mkt, Helsinki, Finland.; Heinonen, K (corresponding author), Norwegian Sch Econ, Dept Strategy & Management, Bergen, Norway. | - |
dc.description.notes | kristina.heinonen@hanken.fi; seidali.kurtmollaiev@kristiania.no; | - |
dc.description.notes | line.lervik-olsen@bi.no; cristina.mele@unina.it; | - |
dc.description.notes | sandra.streukens@uhasselt.be; Tor.Andreassen@nhh.no | - |
local.publisher.place | Floor 5, Northspring 21-23 Wellington Street, Leeds, W YORKSHIRE, ENGLAND | - |
local.type.refereed | Refereed | - |
local.type.specified | Article | - |
local.bibliographicCitation.status | Early view | - |
dc.identifier.doi | 10.1108/JOSM-12-2024-0529 | - |
dc.identifier.isi | 001573525600001 | - |
local.provider.type | wosris | - |
local.description.affiliation | [Heinonen, Kristina] Hanken Sch Econ, Ctr Relationship Mkt & Serv Management CERS, Dept Mkt, Helsinki, Finland. | - |
local.description.affiliation | [Kurtmollaiev, Seidali] Kristiania Univ Coll, Sch Econ Innovat & Technol, Oslo, Norway. | - |
local.description.affiliation | [Heinonen, Kristina; Kurtmollaiev, Seidali; Andreassen, Tor Wallin] Norwegian Sch Econ, Dept Strategy & Management, Bergen, Norway. | - |
local.description.affiliation | [Lervik-Olsen, Line] BI Norwegian Business Sch, Dept Mkt, Oslo, Norway. | - |
local.description.affiliation | [Lervik-Olsen, Line] Norwegian Shool Econ, Dept Strategy & Management, Bergen, Norway. | - |
local.description.affiliation | [Mele, Cristina] Univ Naples Federico II, Dept Business Econ, Naples, Italy. | - |
local.description.affiliation | [Streukens, Sandra] Hasselt Univ, Dept Mkt & Strategy, Diepenbeek, Belgium. | - |
local.uhasselt.international | yes | - |
item.fulltext | With Fulltext | - |
item.fullcitation | Heinonen, Kristina; Kurtmollaiev, Seidali; Lervik-Olsen, Line; Mele, Cristina; STREUKENS, Sandra & Andreassen, Tor Wallin (2025) Responsible aging: integrating individual and intergenerational well-being. In: Journal of Service Management, , p. 1 -24. | - |
item.accessRights | Open Access | - |
item.contributor | Heinonen, Kristina | - |
item.contributor | Kurtmollaiev, Seidali | - |
item.contributor | Lervik-Olsen, Line | - |
item.contributor | Mele, Cristina | - |
item.contributor | STREUKENS, Sandra | - |
item.contributor | Andreassen, Tor Wallin | - |
crisitem.journal.issn | 1757-5818 | - |
crisitem.journal.eissn | 1757-5826 | - |
Appears in Collections: | Research publications |
Files in This Item:
File | Description | Size | Format | |
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JOSM-12-2024-0529_proof 1..24.pdf | Early view | 740.64 kB | Adobe PDF | View/Open |
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