Cognitive Elements in Exploratory Process Analysis: From Novice to Expert

Abstract

While process mining research has primarily focused on algorithms, the cognitive processes of analysts are less explored. This doctoral research aims to identify key cognitive elements involved, compare novices to experts, and explore interventions to help novices develop expert skills. The research is structured around three key questions: (1) how can the cognitive components involved in exploratory process analysis be mapped; (2) how do these cognitive elements differ between novices and experts; and (3) which interventions effectively support novices in developing expert-like cognitive elements. We aim to develop a mapping tool grounded in Design Science Research, and to apply it to capture and compare cognitive patterns across expertise levels. Ultimately, we aim to design targeted interventions to optimize the cognitive development of process analysts.