Digital Transformation at Hasselt University: Strategy, Governance, and Lessons from the European Context

Abstract

Digital transformation in higher education is a complex, multi-year journey that requires strategic vision, robust governance, and a culture of continuous adaptation. Hasselt University has embarked on a comprehensive digital transformation program, aiming to become a data-driven, future-proof institution. This paper presents the university's approach, including its strategic roadmap, governance structures, organizational change management, and integration projects. Drawing on recent European best practices and EUNIS conference literature, we situate Hasselt University's experience within the broader context of digital transformation in higher education, highlighting key challenges, lessons learned, and recommendations for other institutions.