Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/5531
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dc.contributor.authorBLOEMER, Johanna-
dc.contributor.authorde Ruyter, K.-
dc.date.accessioned2007-12-20T15:59:39Z-
dc.date.available2007-12-20T15:59:39Z-
dc.date.issued1995-
dc.identifier.citationJournal of consumer satisfaction, dissatisfaction and complaining behavior, p.44 - 52-
dc.identifier.urihttp://hdl.handle.net/1942/5531-
dc.titleIntegrating service quality and satisfaction: pain in the neck or marketing opportunity?-
dc.typeJournal Contribution-
dc.identifier.epage52-
dc.identifier.spage44-
local.type.specifiedArticle-
dc.bibliographicCitation.oldjcat-
item.fullcitationBLOEMER, Johanna & de Ruyter, K. (1995) Integrating service quality and satisfaction: pain in the neck or marketing opportunity?. In: Journal of consumer satisfaction, dissatisfaction and complaining behavior, p.44 - 52.-
item.fulltextNo Fulltext-
item.contributorBLOEMER, Johanna-
item.contributorde Ruyter, K.-
item.accessRightsClosed Access-
Appears in Collections:Research publications
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