A web-based central gateway infrastructure in the automotive after-sales market - Business interoperability through the web

Abstract

The Block Excemption Regulation of the European Commission was enacted in 2002 with the goal to strengthen competition between dependent and independent repairers in the automotive after-sales market. The FP6 MYCAREVENT project embraces these goals while triggering new business opportunities by establishing a mobile accessible infrastructure as single gateway to different kinds of resources. This information procurement framework allows customers to find specific vehicle repair and diagnostic data from different car manufacturers and 3(rd) parties in the same way. In order to provide a higher degree of accessibility, extensibility and adaptivity, our service-oriented infrastructure presented in this paper is web-based and consists of three main components: Mobile Clients, Service Portal and Remote Services. New communication and multimedia technologies are invoked to improve interoperability, usability and maintenance of the underlying Mobile Service World. In this paper we focus on the architecture of our highly flexible procurement infrastructure. Standardized elements and methodologies ensure an integrated solution and enable easy expandability with new content, services and components.