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Title: MyLYL: Towards Flexible Interaction Design for Operator Assistance Systems
Authors: VAN DEN BERGH, Jan 
HELLER, Florian 
Issue Date: 2022
Publisher: Springer
Source: Ardito, Carmelo; Lanzilotti, Rosa; Malizia, Alessio; Larusdottir, Marta; Davide Spano, Lucio; Campos, José; Hertzum, Morten; Mentler, Tilo; Abdelnour Nocera, José; Piccolo, Lara; Sauer, Stefan; van der Veer, Gerrit (Ed.). Springer, p. 113 -122
Series/Report: Lecture Notes in Computer Science
Series/Report no.: 13198
Abstract: Assistive systems in industrial assembly, such as cranes, hoists, and robotic arms are installed to reduce the ergonomic stress operators are exposed to. Whether such a system is suitable for a certain assembly step is currently evaluated based on ergonomic criteria. This does not seem sufficient as operators often choose not to use the assistive system. It is therefore important to ask why this is the case and what can be done to minimize the chances that support tools are not used. To address the why-question, we ran contextual inquiries at three large production companies and used the results to design a simple scoring sheet to evaluate and compare the usability aspects of assistive systems in industrial assembly. This scoring sheet represents a design space: it provides an overview of different attention points relevant to the operators. As a first evaluation, we retroactively compared the (then) current to the desired situations in the visited companies. Further research is necessary to evaluate the design space and its representation.
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ISBN: 9783030983871
DOI: 10.1007/978-3-030-98388-8_11
Category: C1
Type: Proceedings Paper
Appears in Collections:Research publications

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