HOTTAT, Eline

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HOTTAT, Eline

eline.hottat@uhasselt.be

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Type: Conference Material

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		Issue Date	Title	Contributor(s)	Type	Cat.
	1	2019	TOWARD A CONSUMER-BASED FRAMEWORK FOR BALANCING TOUCH AND TECH IN SERVICE INTERACTIONS	HOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, Sandra	Conference Material	C2
	2	2018	Toward a Consumer-Based Framework of Frontline Service Behaviors	HOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, Sandra	Conference Material	C2