Please use this identifier to cite or link to this item:
http://hdl.handle.net/1942/31270| Title: | Toward a Consumer-Based Framework of Frontline Service Behaviors | Authors: | HOTTAT, Eline LEROI-WERELDS, Sara STREUKENS, Sandra |
Issue Date: | 2018 | Source: | Frontiers in Service, Austin, TX, 6/09/2018 - 9/09/2018 | Document URI: | http://hdl.handle.net/1942/31270 | Category: | C2 | Type: | Conference Material |
| Appears in Collections: | Research publications |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Abstract Frontiers.pdf | Conference material | 392.7 kB | Adobe PDF | View/Open |
| Presentation Frontiers EH.pdf | Conference material | 1.1 MB | Adobe PDF | View/Open |
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