Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/31270
Title: Toward a Consumer-Based Framework of Frontline Service Behaviors
Authors: HOTTAT, Eline 
LEROI-WERELDS, Sara 
STREUKENS, Sandra 
Issue Date: 2018
Source: Frontiers in Service, Austin, TX, 6/09/2018 - 9/09/2018
Document URI: http://hdl.handle.net/1942/31270
Category: C2
Type: Conference Material
Appears in Collections:Research publications

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Abstract Frontiers.pdfConference material392.7 kBAdobe PDFView/Open
Presentation Frontiers EH.pdfConference material1.1 MBAdobe PDFView/Open
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