LEROI-WERELDS, Sara

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LEROI-WERELDS, Sara
Email
sara.leroiwerelds@uhasselt.be
 
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Publications

Results 1-20 of 41 (Search time: 0.004 seconds).

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Issue DateTitleAuthor(s)TypeCat.
12022Transformative value positioning for service brands: key principles and challengesLEROI-WERELDS, Sara ; Matthes, JoergJournal ContributionA1
22021Value proposition dynamics in response to external event triggersLEROI-WERELDS, Sara ; Verleye, Katrien; Line, Nathan; Bove, LilianaJournal ContributionA1
32021Conceptualising Customer Value in Physical Retail: A Marketing PerspectiveLEROI-WERELDS, Sara Book SectionB2
42021An inductive study on person-centricity in the hospital sector: insights from the provider sidePIPERS, Ellen ; LEROI-WERELDS, Sara ; STREUKENS, Sandra ; Verleye, KatrienConference MaterialC2
52019The value of psychological capital for customer participation managementLEROI-WERELDS, Sara ; STREUKENS, Sandra Proceedings PaperC2
62019Back to the future: An evolved view on customer valueLEROI-WERELDS, Sara Conference MaterialC2
72019Boosting customer engagement through gamification: A customer engagement marketing approachSTREUKENS, Sandra ; VAN RIEL, Allard ; NOVIKOVA, Daria ; LEROI-WERELDS, Sara Book SectionB2
82019An update on customer value: state of the art, revised typology, and research agendaLEROI-WERELDS, Sara Journal ContributionA1
92019TOWARD A CONSUMER-BASED FRAMEWORK FOR BALANCING TOUCH AND TECH IN SERVICE INTERACTIONSHOTTAT, Eline ; LEROI-WERELDS, Sara ; STREUKENS, Sandra Conference MaterialC2
102018Understanding and supporting the value of gamification for the user: A service theory perspectiveLEROI-WERELDS, Sara ; STREUKENS, Sandra Proceedings PaperC1
112018Toward a Consumer-Based Framework of Frontline Service BehaviorsHOTTAT, Eline ; LEROI-WERELDS, Sara ; STREUKENS, Sandra Conference MaterialC2
122018Institutional types and institutional change in healthcare ecosystemsPOP, Oana ; LEROI-WERELDS, Sara ; Roijakkers, Nadine; Andreassen, TorJournal ContributionA1
132018Conceptualizing the value of physical retailers: comparing marketing and retail design perspectivesSERVAIS, Elisa ; LEROI-WERELDS, Sara ; QUARTIER, Katelijn ; VANRIE, Jan Proceedings PaperC1
142017Value Creation in Alliance Ecosystems: Insights from MarketingLEROI-WERELDS, Sara ; POP, Oana ; ROIJAKKERS, Nadine Book SectionB1
152017Does communicating the customer's resource integrating role improve or diminish value proposition effectiveness?LEROI-WERELDS, Sara ; STREUKENS, Sandra ; Van Vaerenbergh, Yves; Gronroos, ChristianJournal ContributionA1
162017Building blocks for customer-centric service ecosystemsPOP, Oana ; LEROI-WERELDS, Sara ; ROIJAKKERS, Nadine ; Andreassen, TorWorking PaperR2
172017Dealing with Nonlinearity in Importance-Performance Map Analysis (IPMA): An Integrative Framework in a PLS-SEM ContextSTREUKENS, Sandra ; LEROI-WERELDS, Sara ; WILLEMS, Kim Book SectionB2
182016Going beyond the service exchange: Employees’ perceived value of an engagement platform.LEROI-WERELDS, Sara ; STREUKENS, Sandra Proceedings PaperC2
192016Going beyond the service exchange: Investigating an engagement platform for customer learning.LEROI-WERELDS, Sara ; STREUKENS, Sandra Proceedings PaperC1
202016Bootstrapping and PLS-SEM: A step-by-step guide to get more out of your bootstrap resultsSTREUKENS, Sandra ; LEROI-WERELDS, Sara Journal ContributionA1
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