A V-model for More: An inclusive design model supporting interaction between designer and user

Abstract

Designers aiming to design for all users experience difficulties when realizing this in practice. More insight is needed into practical constraints and potential obstacles regarding inclusive designing. Therefore, this paper proposes a design model of an inclusive design process focussing on the interaction between designer and user information from the start of the project. The presented model, based on a V-model created in software design, differs from well-known inclusive design models at three general aspects: it emphasises the implementation of user information as an equal, continuous, and separated track; secondly, the interaction between these two tracks is regarded as a key activity; thirdly, a built-in flexibility is provided, enabling the architect to manage an inclusive design process. It is the combination of these aspects, which results in a more supportive model for inclusive designing in the built environment. This way, more insight can be gained to improve the interaction between designer and user information. Therefore, this model serves the architect in his/her aim towards Inclusive designing.