Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/20258
Title: Emergency department crowding: Time to shift the paradigm from predicting and controlling to analysing and managing
Authors: BERGS, Jochen 
VANDIJCK, Dominique 
Hoogmartens, Olivier
Heerinckx, Philippe
Van Sassenbroeck, Diederik
DEPAIRE, Benoit 
MARNEFFE, Wim 
Verelst, Sandra
Issue Date: 2016
Source: International Emergency Nursing, 24, p. 74-77
Abstract: Highlights - The emergency department is a complex adaptive system. - Predicting and controlling the behaviour of a complex system is difficult. - We suggest to shift the focus on crowding to quality and safety. - We suggest a new paradigm of analysing and managing the system.
Notes: Corresponding author. Research Group Patient Safety & Health Economics, Faculty of Business Economics, Hasselt University, Martelarenlan 42, 3500 Hasselt, Belgium. Tel.: +32 11 26 87 05. E-mail address: jochen.bergs@uhasselt.be (J. Bergs).
Keywords: emergency service, hospital; emergency nursing; crowding; patient safety; quality
Document URI: http://hdl.handle.net/1942/20258
ISSN: 1755-599X
e-ISSN: 1878-013X
DOI: 10.1016/j.ienj.2015.05.004
ISI #: 000369891400014
Category: A1
Type: Journal Contribution
Validations: ecoom 2017
Appears in Collections:Research publications

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