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http://hdl.handle.net/1942/20258| Title: | Emergency department crowding: Time to shift the paradigm from predicting and controlling to analysing and managing | Authors: | BERGS, Jochen VANDIJCK, Dominique Hoogmartens, Olivier Heerinckx, Philippe Van Sassenbroeck, Diederik DEPAIRE, Benoit MARNEFFE, Wim Verelst, Sandra |
Issue Date: | 2016 | Source: | International Emergency Nursing, 24, p. 74-77 | Abstract: | Highlights - The emergency department is a complex adaptive system. - Predicting and controlling the behaviour of a complex system is difficult. - We suggest to shift the focus on crowding to quality and safety. - We suggest a new paradigm of analysing and managing the system. | Notes: | Corresponding author. Research Group Patient Safety & Health Economics, Faculty of Business Economics, Hasselt University, Martelarenlan 42, 3500 Hasselt, Belgium. Tel.: +32 11 26 87 05. E-mail address: jochen.bergs@uhasselt.be (J. Bergs). | Keywords: | emergency service, hospital; emergency nursing; crowding; patient safety; quality | Document URI: | http://hdl.handle.net/1942/20258 | ISSN: | 1755-599X | e-ISSN: | 1878-013X | DOI: | 10.1016/j.ienj.2015.05.004 | ISI #: | 000369891400014 | Category: | A1 | Type: | Journal Contribution | Validations: | ecoom 2017 |
| Appears in Collections: | Research publications |
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| 1-s2.0-S1755599X15000506-main.pdf Restricted Access | Published version | 253.57 kB | Adobe PDF | View/Open Request a copy |
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