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http://hdl.handle.net/1942/4198| Title: | Linking perceived service quality and behavioral intentions: a multi-dimensional perspective using structural equation modelling | Authors: | BLOEMER, Johanna de Ruyter, J.C. Wetzels, M.G.M. |
Issue Date: | 1999 | Source: | European journal of marketing. p. 1082-1106 | Document URI: | http://hdl.handle.net/1942/4198 | Type: | Journal Contribution |
| Appears in Collections: | Research publications |
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