Extracting Event Data from Document-Driven Enterprise Systems

Abstract

The preparation of input event data is one of the most critical phases in process mining projects. Different frameworks have been developed to offer methodologies and/or supporting toolkits for data preparation. One of these frameworks, called OnProm, relies on sophisticated semantic technologies to extract event logs from relational databases. The toolkit consists of a series of general steps, meant to work on arbitrary, legacy databases. However, in many settings, the input database is not a legacy one but is structured with conceptually understandable object types and relationships that can be effectively employed to support business users in the extraction process. This is, for example, the case for document-driven enterprise systems. In this paper, we focus on this class of systems and propose a guided approach, erprep, to support a group of business and technical users in setting up OnProm with minimal effort. We demonstrate the approach in a real-life use case.