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Title: Service satisfaction and behavioural intentions of internal customers: the case of the purchasing department
Authors: FAES, Wouter 
Issue Date: 1998
Publisher: London 1998
Source: Supply strategies: concepts and practice at the leading edge: proceedings of the 7th International Annual IPSERA Conference, London, 5-7 April 1998. p. 216-230.
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Type: Proceedings Paper
Appears in Collections:Research publications

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