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http://hdl.handle.net/1942/5426| Title: | An organizational change project to improve the quality and the service in the Belgian tax administration | Authors: | MARTENS, Hilda CORTHOUTS, Felix |
Issue Date: | 1998 | Publisher: | Ingolstadt 1998 | Source: | Proceedings of the EIASM Workshop on Quality Management in Services, Ingolstadt April 19-21, 1998. p. 421-428. | Document URI: | http://hdl.handle.net/1942/5426 | Type: | Proceedings Paper |
| Appears in Collections: | Research publications |
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