An organizational change project to improve the quality and the service in the Belgian tax administration

Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/5426

Title:	An organizational change project to improve the quality and the service in the Belgian tax administration
Authors:	MARTENS, Hilda CORTHOUTS, Felix
Issue Date:	1998
Publisher:	Ingolstadt 1998
Source:	Proceedings of the EIASM Workshop on Quality Management in Services, Ingolstadt April 19-21, 1998. p. 421-428.
Document URI:	http://hdl.handle.net/1942/5426
Type:	Proceedings Paper
Appears in Collections:	Research publications

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