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http://hdl.handle.net/1942/5574| Title: | An indirect measurement for customer expectation | Authors: | VANHOOF, Koen BRIJS, Tom WETS, Geert |
Issue Date: | 2003 | Publisher: | Academia Press | Source: | Principles of fuzzy preference modelling and decision making, p. 109-122. | Document URI: | http://hdl.handle.net/1942/5574 | Category: | B3 | Type: | Book Section |
| Appears in Collections: | Research publications |
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