Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/5574
Title: An indirect measurement for customer expectation
Authors: VANHOOF, Koen 
BRIJS, Tom 
WETS, Geert 
Issue Date: 2003
Publisher: Academia Press
Source: Principles of fuzzy preference modelling and decision making, p. 109-122.
Document URI: http://hdl.handle.net/1942/5574
Category: B3
Type: Book Section
Appears in Collections:Research publications

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