On the relationship between perceived service quality and behavioral intentions: a corss-sectional perspective

Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/6638

Title:	On the relationship between perceived service quality and behavioral intentions: a corss-sectional perspective
Authors:	de Ruyter, K. Wetzels, M. BLOEMER, Johanna
Issue Date:	1996
Publisher:	Budapest 1996
Source:	EMAC-Conference: proceedings. p. 273-312, 1255-1270.
Document URI:	http://hdl.handle.net/1942/6638
Type:	Proceedings Paper
Appears in Collections:	Research publications

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