BLOEMER, Johanna

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Full Name
BLOEMER, Johanna
Email
jose.bloemer@uhasselt.be
 
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Publications

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Date Issued:  [1995 TO 1999]
Date Issued:  1998

Results 1-8 of 8 (Search time: 0.007 seconds).

Issue DateTitleContributor(s)TypeCat.
11998On the relationship between financial institutions image, quality, satisfaction and loyaltyBLOEMER, Johanna; de Ruyter, K.; Peeters, P.Journal Contribution
21998Identifying latent dissatisfied customers using association rules in customer satisfaction studiesBLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, KoenProceedings Paper
31998Using association rules in customer satisfaction studies to identify latent dissatisfied customersBLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, KoenJournal Contribution
41998On the relationship between store image, store satisfaction and store loyaltyBLOEMER, Johanna; de Ruyter, K.Journal Contribution
51998Brand choice commitment and involvementBLOEMER, JohannaJournal Contribution
61998Explaining brand loyalty, dealer sales loyalty and dealer after-sales loyalty: the influence of satisfaction with the car, satisfaction with the sales service and the satisfaction with the after-sales serviceBLOEMER, Johanna; Pauwels, K.Journal Contribution
71998Customer loyalty in a service settingBLOEMER, Johanna; de Ruyter, K.; Wetzels, M.Journal Contribution
81998On the relationship between perceived service quality, service loyalty and switching costsde Ruyter, K; Wetzels, M; BLOEMER, JohannaJournal Contribution