STREUKENS, Sandra

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STREUKENS, Sandra
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sandra.streukens@uhasselt.be
 
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Publications

Results 30-58 of 60 (Search time: 0.025 seconds).

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Issue DateTitleContributor(s)TypeCat.
302013Customer Preferences for Frontline Employee Traits: Homophily and Heterophily EffectsSTREUKENS, Sandra; Andreassen, Tor W.Journal ContributionA1
312013Deliberate learning mechanisms for stimulating strategic innovation capacityBerghman, Liselore; MATTHYSSENS, Paul; STREUKENS, Sandra; Vandenbempt, KoenJournal ContributionA1
322013Online complaining: understanding the adoption process and the role of individual and situational characteristicsSTREUKENS, Sandra; Andreassen, Tor W.Journal ContributionA1
332012Value Co-Creation and the Psychological Capital of the CustomerLEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC1
342012The Psychological Capital of the Customer: A Positive Resource for Encouraging Customer ParticipationLEROI-WERELDS, Sara; STREUKENS, SandraConference MaterialC2
352012Understanding and shaping customer co-creation value perceptionsMERKEN, Anne; STREUKENS, SandraConference MaterialC2
362012Exploring the Customer Value of Co-CreationMERKEN, Anne; STREUKENS, Sandra; LEROI-WERELDS, SaraConference MaterialC2
372012When less is more: Novice and Expert Assessments of Perceived Health Care QualityAndreassen, Tor W.; STREUKENS, Sandra; McColl-Kennedy, JanetConference MaterialC2
382012Store personality as a source of customer valueWILLEMS, Kim; LEROI-WERELDS, Sara; STREUKENS, SandraWorking PaperR2
392012Store Personality as a Source of Customer ValueWILLEMS, Kim; LEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC2
402012Why GP's do (not) counsel overweight and obese patients about their weight problems: testing the theory of trying. Belgium, April 2011HEIJENS, Thomas; JANSSENS, Wim; STREUKENS, SandraJournal ContributionM
412012From Armani to Zara: Impression formation based on fashion store patronageWILLEMS, Kim; JANSSENS, Wim; SWINNEN, Gilbert; BRENGMAN, Malaika; STREUKENS, Sandra; VANCAUTEREN, MarkJournal ContributionA1
422011Understanding effective complaint management in greater detail: Justice as a formative construct in a dual-sequence modelSTREUKENS, Sandra; Andreassen, Tor W.; Olsen, Line L.Proceedings PaperC2
432011A Comparison Of Commonly Used Methods For Measuring Customer Value: An Empirical StudyLEROI-WERELDS, Sara; STREUKENS, Sandra; SWINNEN, Gilbert; JANSSENS, WimProceedings PaperC2
442011A Machine Learning Approach To Analyzing Multi-Attribute Data: Development And Illustration Of The Ordeval AlgorithmSTREUKENS, Sandra; Robnik-Sikonja, Marko; VANHOOF, KoenProceedings PaperC2
452011Customer value measurementLEROI-WERELDS, Sara; STREUKENS, SandraResearch ReportR2
462011Return on marketing investments in B2B customer relationships: A decision-making and optimization approachSTREUKENS, Sandra; van Hoesel, Stan; de Ruyter, KoJournal ContributionA1
472011Building capabilities to manage strategic alliancesSluyts, Kim; MATTHYSSENS, Paul; Martens, Rudy; STREUKENS, SandraJournal ContributionA1
482011The effect of history of teasing on body dissatisfaction and intention to eat healthy in overweight and obese subjectsHEIJENS, Thomas; JANSSENS, Wim; STREUKENS, SandraJournal ContributionA1
492010From Armani to Zara: Impression Formation Based on Fashion Store PatronageWILLEMS, Kim; JANSSENS, Wim; SWINNEN, Gilbert; BRENGMAN, Malaika; STREUKENS, Sandra; VANCAUTEREN, MarkConference MaterialC2
502010Towards more effective service management decision making: design and application of an optimization model in a frontline employee management contextSTREUKENS, Sandra; de Ruyter, Ko; van Hoesel, Stan; de Jong, AdPreprintO
512010Testing an integrated model of the theory of planned behaviour and self-determination theory for different energy balance-related behaviours and intervention intensitiesJACOBS, Nele; Hagger, Martin; STREUKENS, Sandra; De Bourdeaudhuij, Ilse; CLAES, NereeJournal ContributionA1
522010Analyzing factorial experimental data using PLS: an alternative approach and application in an online complaining context.STREUKENS, Sandra; Wetzels, Martin; Daryanto, Ahmad; de Ruyter, KoBook SectionB2
532009Frontline employees’ personality traits: customer preferences and the homophily effectSTREUKENS, Sandra; Andreassen, Tor W.Proceedings PaperC1
542009The Effect of Mating Cues on Ad Preference from the Perspective of Evolutionary PsychologyFREDERICKX, Marieke; JANSSENS, Wim; STREUKENS, Sandra; GRAMMENS, Dieter; VYNCKE, PatrickProceedings PaperC2
552009Service innovations and electronic word-of-mouth: is it worth listening to?Andreassen, Tor W.; STREUKENS, SandraJournal ContributionA1
562009Frontline employees’ personality traits: customer preferences and the homophily effectSTREUKENS, Sandra; Andreassen, Tor W.Working PaperR2
572009The adoption of technology-based customer complainingAndreassen, Tor W.; STREUKENS, SandraWorking PaperR2
582009Customer self-efficacy in self-service technology: assessing between- and within-person differencesvan Beuningen, Jacqueline; de Ruyter, Ko; Wetzels, Martin; STREUKENS, SandraJournal ContributionA1
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