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|Title:||The use of characteristic rules for identifying latently dissatisfied customers||Authors:||BLOEMER, Johanna
|Issue Date:||2001||Publisher:||McGraw-Hill||Source:||Asia Pacific advances in consumer reserach: vol. 4.||Document URI:||http://hdl.handle.net/1942/4294||Category:||C2||Type:||Proceedings Paper|
|Appears in Collections:||Research publications|
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