Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/45316
Title: Leadership Impact on Employee Well-being: The Order Picker’s Voice
Authors: CRETSKENS, Ilse 
RAMAEKERS, Katrien 
CARIS, An 
VAN LAER, Koen 
Issue Date: 2024
Publisher: Elsevier
Source: 
Abstract: Although automation and digitalisation are ascending in warehouses, humans still play a crucial role in getting the job done. This study focuses on the underexposed angle of psychosocial aspects of human factors, with order pickers' well-being considered one of them. This study uses semi-structured interviews to understand how leadership affects warehouse employees' well-being. We see that most components of transformational and empowering leadership, the most potent predictors of employee well-being, are reflected in the data. However, we identify some additional essential leadership components not mentioned in the literature, like feeling respected and being treated equally compared to colleagues.
Keywords: Employee well-being;leadership;warehouses;qualitative research;human factors;psychosocial aspects;order pickers
Document URI: http://hdl.handle.net/1942/45316
ISSN: 2405-8963
DOI: 10.1016/j.ifacol.2024.09.065
ISI #: 001329532200121
Rights: © 2024 The Authors. This is an open access article under the CC BY-NC-ND license http://creativecommons.org/licenses/by-nc-nd/4.0/)
Category: C1
Type: Proceedings Paper
Appears in Collections:Research publications

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