Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/5693
Title: Penalty-reward analysis with uninorms: a study of customer (dis)satisfaction
Authors: VANHOOF, Koen 
PAUWELS, Piet 
DOMBI, Jozsef 
BRIJS, Tom 
WETS, Geert 
Issue Date: 2005
Publisher: SPRINGER
Source: Intelligent data mining, p. 237-252.
Series/Report: Studies in Computational Intelligence
Series/Report no.: 5
Document URI: http://hdl.handle.net/1942/5693
ISBN: 978-3-540-26256-5
DOI: 10.1007/11004011_12
Category: B2
Type: Book Section
Validations: vabb 2011
Appears in Collections:Research publications

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