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http://hdl.handle.net/1942/13928| Title: | A Process Deviation Analysis Framework | Authors: | DEPAIRE, Benoit SWINNEN, Jo JANS, Mieke VANHOOF, Koen |
Issue Date: | 2013 | Publisher: | SPRINGER-VERLAG BERLIN | Source: | LaRosa M., Soffer P. (Ed.). BUSINESS PROCESS MANAGEMENT WORKSHOPS (BPM), SPRINGER-VERLAG BERLIN, p. 701-706. | Series/Report: | Lecture Notes in Business Information Processing | Abstract: | Process deviation analysis is becoming increasingly important for companies. This paper presents a framework which structures the field of process deviation analysis and identies new research opportunities. Application of the framework starts from managerial questions which relate to specific deviation categories and methodological steps. Finally a general outline to detect high-level process deviations is formulated. | Notes: | Depaire, B (reprint author), Hasselt Univ, Agoralaan Bldg D, B-3590 Diepenbeek, Belgium. benoit.depaire@uhasselt.be; jo.swinnen@uhasselt.be; mieke.jans@uhasselt.be; koen.vanhoof@uhasselt.be | Keywords: | Conformance checking;Deviation Detection;High-level Deviations;Deviation Diagnosis;Process Mining | Document URI: | http://hdl.handle.net/1942/13928 | ISBN: | 978-3-642-36285-9 | ISI #: | 000345279900069 | Category: | C1 | Type: | Proceedings Paper | Validations: | ecoom 2015 |
| Appears in Collections: | Research publications |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| A process deviation analysis framework.pdf | Published version | 198.61 kB | Adobe PDF | View/Open |
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