LEROI-WERELDS, Sara

Full Name
LEROI-WERELDS, Sara
Email
sara.leroiwerelds@uhasselt.be
 
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Publications

Results 21-40 of 61 (Search time: 0.004 seconds).

Issue DateTitleContributor(s)TypeCat.
212022Person Centricity: Where Healthcare Meets MarketingPIPERS, Ellen; LEROI-WERELDS, Sara; Verleye, Katrien; STREUKENS, SandraConference MaterialC2
222021Conceptualising Customer Value in Physical Retail: A Marketing PerspectiveLEROI-WERELDS, SaraBook SectionB2
232021Value proposition dynamics in response to external event triggersLEROI-WERELDS, Sara; Verleye, Katrien; Line, Nathan; Bove, LilianaJournal ContributionA1
242021An inductive study on person-centricity in the hospital sector: insights from the provider sidePIPERS, Ellen; LEROI-WERELDS, Sara; STREUKENS, Sandra; Verleye, KatrienConference MaterialC2
52019An update on customer value: state of the art, revised typology, and research agendaLEROI-WERELDS, SaraJournal ContributionA1
62019The value of psychological capital for customer participation managementLEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC2
72019Toward a consumer-based framework for balancing touch and tech in service interactionsHOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, SandraConference MaterialC2
82019Back to the future: An evolved view on customer valueLEROI-WERELDS, SaraConference MaterialC2
92019Boosting customer engagement through gamification: A customer engagement marketing approachSTREUKENS, Sandra; VAN RIEL, Allard; NOVIKOVA, Daria; LEROI-WERELDS, SaraBook SectionB2
102018Conceptualizing the value of physical retailers: comparing marketing and retail design perspectivesSERVAIS, Elisa; LEROI-WERELDS, Sara; QUARTIER, Katelijn; VANRIE, JanProceedings PaperC1
112018Toward a Consumer-Based Framework of Frontline Service BehaviorsHOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, SandraConference MaterialC2
122018Institutional types and institutional change in healthcare ecosystemsPOP, Oana; LEROI-WERELDS, Sara; ROIJAKKERS, Nadine; Andreassen, TorJournal ContributionA1
132018Understanding and supporting the value of gamification for the user: A service theory perspectiveLEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC1
142017Does communicating the customer's resource integrating role improve or diminish value proposition effectiveness?LEROI-WERELDS, Sara; STREUKENS, Sandra; Van Vaerenbergh, Yves; Gronroos, ChristianJournal ContributionA1
152017Value Creation in Alliance Ecosystems: Insights from MarketingLEROI-WERELDS, Sara; POP, Oana; ROIJAKKERS, NadineBook SectionB1
162017Dealing with Nonlinearity in Importance-Performance Map Analysis (IPMA): An Integrative Framework in a PLS-SEM ContextSTREUKENS, Sandra; LEROI-WERELDS, Sara; WILLEMS, KimBook SectionB2
172017Building blocks for customer-centric service ecosystemsPOP, Oana; LEROI-WERELDS, Sara; ROIJAKKERS, Nadine; Andreassen, TorWorking PaperR2
182016The impact of customer value types on customer outcomes for different retail formatsWILLEMS, Kim; LEROI-WERELDS, Sara; SWINNEN, GilbertJournal ContributionA1
192016Going beyond the service exchange: Investigating an engagement platform for customer learning.LEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC1
202016PLS FAC-SEM: an illustrated step-by-step guideline to obtain a unique insight in factorial dataSTREUKENS, Sandra; LEROI-WERELDS, SaraJournal ContributionA1