LEROI-WERELDS, Sara

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LEROI-WERELDS, Sara
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sara.leroiwerelds@uhasselt.be
 
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Publications

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Internal UHasselt:  STREUKENS, Sandra

Results 1-20 of 30 (Search time: 0.015 seconds).

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Issue DateTitleContributor(s)TypeCat.
12024Patient versus person centeredness: embracing different perspectivesPIPERS, Ellen; De Regge, Melissa; BERGS, Jochen; LEROI-WERELDS, Sara; Verleye, Katrien; STREUKENS, SandraJournal ContributionA1
22023To automate or not to automate? A contingency approach to service automationHOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, SandraJournal ContributionA1
32022Person Centricity: Where Healthcare Meets MarketingPIPERS, Ellen; LEROI-WERELDS, Sara; Verleye, Katrien; STREUKENS, SandraConference MaterialC2
42022Person Centricity: Where Healthcare Meets MarketingPIPERS, Ellen; LEROI-WERELDS, Sara; Verleye, Katrien; STREUKENS, SandraConference MaterialC2
52021An inductive study on person-centricity in the hospital sector: insights from the provider sidePIPERS, Ellen; LEROI-WERELDS, Sara; STREUKENS, Sandra; Verleye, KatrienConference MaterialC2
62019The value of psychological capital for customer participation managementLEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC2
72019TOWARD A CONSUMER-BASED FRAMEWORK FOR BALANCING TOUCH AND TECH IN SERVICE INTERACTIONSHOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, SandraConference MaterialC2
82019Boosting customer engagement through gamification: A customer engagement marketing approachSTREUKENS, Sandra; VAN RIEL, Allard; NOVIKOVA, Daria; LEROI-WERELDS, SaraBook SectionB2
92018Understanding and supporting the value of gamification for the user: A service theory perspectiveLEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC1
102018Toward a Consumer-Based Framework of Frontline Service BehaviorsHOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, SandraConference MaterialC2
112017Does communicating the customer's resource integrating role improve or diminish value proposition effectiveness?LEROI-WERELDS, Sara; STREUKENS, Sandra; Van Vaerenbergh, Yves; Gronroos, ChristianJournal ContributionA1
122017Dealing with Nonlinearity in Importance-Performance Map Analysis (IPMA): An Integrative Framework in a PLS-SEM ContextSTREUKENS, Sandra; LEROI-WERELDS, Sara; WILLEMS, KimBook SectionB2
132016Going beyond the service exchange: Employees’ perceived value of an engagement platform.LEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC2
142016Bootstrapping and PLS-SEM: A step-by-step guide to get more out of your bootstrap resultsSTREUKENS, Sandra; LEROI-WERELDS, SaraJournal ContributionA1
152016Going beyond the service exchange: Investigating an engagement platform for customer learning.LEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC1
162016What to Diffuse in a Gender-Specific Store? The Effect of Male and Female Scents on Customer Value and BehaviorDOUCE, Lieve; JANSSENS, Wim; LEROI-WERELDS, Sara; STREUKENS, SandraJournal ContributionA1
172016PLS FAC-SEM: an illustrated step-by-step guideline to obtain a unique insight in factorial dataSTREUKENS, Sandra; LEROI-WERELDS, SaraJournal ContributionA1
182015Does communicating the customer's resource integrating role improve or diminish advertising effectiveness?LEROI-WERELDS, Sara; STREUKENS, Sandra; Van Vaerenbergh, YvesProceedings PaperC2
192015Going beyond the service exchange: Investigating an engagement platform for customer learningLEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC2
202014The effect of co-production process and outcome on customer evaluative judgmentsMERKEN, Anne; STREUKENS, Sandra; LEROI-WERELDS, SaraProceedings PaperC1
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