BLOEMER,

Email Alert RSS Feed

Profile

Full Name
BLOEMER,
Email
jose.bloemer@uhasselt.be
 
Loading... 5 0 5 0 false
Loading... 6 0 5 0 false

Publications

Results 21-37 of 37 (Search time: 0.002 seconds).

show all
Issue DateTitleContributor(s)TypeCat.
211998On the relationship between perceived service quality, service loyalty and switching costsde Ruyter, K; Wetzels, M; BLOEMER, JohannaJournal Contribution
221998Brand choice commitment and involvementBLOEMER, JohannaJournal Contribution
231998On the relationship between store image, store satisfaction and store loyaltyBLOEMER, Johanna; de Ruyter, K.Journal Contribution
241998Explaining brand loyalty, dealer sales loyalty and dealer after-sales loyalty: the influence of satisfaction with the car, satisfaction with the sales service and the satisfaction with the after-sales serviceBLOEMER, Johanna; Pauwels, K.Journal Contribution
51998Identifying latent dissatisfied customers using association rules in customer satisfaction studiesBLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, KoenProceedings Paper
61998Using association rules in customer satisfaction studies to identify latent dissatisfied customersBLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, KoenJournal Contribution
71997Evaluating health care service quality: the moderating role of knowledgede Ruyter, K.; BLOEMER, JohannaJournal Contribution
81997Merging service quality and service satisfaction - An empirical test of an integrative modelde Ruyter, K; BLOEMER, Johanna; Peeters, PJournal Contribution
91997There is more to loyalty than just satisfaction: the effects of satisfaction and involvement on brand loyalty and dealer loyaltyBLOEMER, Johanna; Kasper, J.D.P.Journal Contribution
101997A case study in loyalty and satisfaction researchVANHOOF, Koen; BLOEMER, Johanna; Pauwels, K.Proceedings Paper
111996Cultural closeness and its impact on internationalization strategies: some examples from the European retail industryKasper, J.D.P.; BLOEMER, JohannaProceedings Paper
121996It takes two to tango: customer loyalty in a service settingBLOEMER, Johanna; de Ruyter, K.; Wetzels, M.Proceedings Paper
131996On the relationship between perceived service quality and behavioral intentions: a corss-sectional perspectivede Ruyter, K.; Wetzels, M.; BLOEMER, JohannaProceedings Paper
141995The complex relationship between consumer satisfaction and brand loyaltyBLOEMER, Johanna; KASPER, HDPJournal Contribution
151995On knowledge, manifest expectations and perceived service qualityBLOEMER, JohannaProceedings Paper
161995Integrating service quality and satisfaction: pain in the neck or marketing opportunity?BLOEMER, Johanna; de Ruyter, K.Journal Contribution
171995Post purchase deliberation and brand choice involvement as mediating variables in the relationship between brand satisfaction and brand loyaltyBLOEMER, JohannaProceedings Paper
show all