BLOEMER,

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Full Name

BLOEMER,

Email

jose.bloemer@uhasselt.be

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Publications

@UHasselt

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Author

Date issued

14 2000 - 2009
23 1995 - 1999

Type

Internal UHasselt

Results 21-37 of 37 (Search time: 0.003 seconds).

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		Issue Date	Title	Contributor(s)	Type	Cat.
	21	1998	On the relationship between store image, store satisfaction and store loyalty	BLOEMER, Johanna; de Ruyter, K.	Journal Contribution
	22	1998	Brand choice commitment and involvement	BLOEMER, Johanna	Journal Contribution
	23	1998	Explaining brand loyalty, dealer sales loyalty and dealer after-sales loyalty: the influence of satisfaction with the car, satisfaction with the sales service and the satisfaction with the after-sales service	BLOEMER, Johanna; Pauwels, K.	Journal Contribution
	24	1998	Customer loyalty in a service setting	BLOEMER, Johanna; de Ruyter, K.; Wetzels, M.	Journal Contribution
	25	1998	On the relationship between perceived service quality, service loyalty and switching costs	de Ruyter, K; Wetzels, M; BLOEMER, Johanna	Journal Contribution
	26	1998	Identifying latent dissatisfied customers using association rules in customer satisfaction studies	BLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen	Proceedings Paper
	27	1997	There is more to loyalty than just satisfaction: the effects of satisfaction and involvement on brand loyalty and dealer loyalty	BLOEMER, Johanna; Kasper, J.D.P.	Journal Contribution
	28	1997	Merging service quality and service satisfaction - An empirical test of an integrative model	de Ruyter, K; BLOEMER, Johanna; Peeters, P	Journal Contribution
	29	1997	Evaluating health care service quality: the moderating role of knowledge	de Ruyter, K.; BLOEMER, Johanna	Journal Contribution
	30	1997	A case study in loyalty and satisfaction research	VANHOOF, Koen; BLOEMER, Johanna; Pauwels, K.	Proceedings Paper
	31	1996	It takes two to tango: customer loyalty in a service setting	BLOEMER, Johanna; de Ruyter, K.; Wetzels, M.	Proceedings Paper
	32	1996	On the relationship between perceived service quality and behavioral intentions: a corss-sectional perspective	de Ruyter, K.; Wetzels, M.; BLOEMER, Johanna	Proceedings Paper
	33	1996	Cultural closeness and its impact on internationalization strategies: some examples from the European retail industry	Kasper, J.D.P.; BLOEMER, Johanna	Proceedings Paper
	34	1995	Integrating service quality and satisfaction: pain in the neck or marketing opportunity?	BLOEMER, Johanna; de Ruyter, K.	Journal Contribution
	35	1995	The complex relationship between consumer satisfaction and brand loyalty	BLOEMER, Johanna; KASPER, HDP	Journal Contribution
	36	1995	On knowledge, manifest expectations and perceived service quality	BLOEMER, Johanna	Proceedings Paper
	37	1995	Post purchase deliberation and brand choice involvement as mediating variables in the relationship between brand satisfaction and brand loyalty	BLOEMER, Johanna	Proceedings Paper

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