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| | Issue Date | Title | Contributor(s) | Type | Cat. |
| 1 | 2025 | The social dynamics of animal product consumption and dietary identity in friendship networks of university students | SEVERIJNS, Rosaly; Brouwer , Jasperina; de la Haye, Kayla; STREUKENS, Sandra; LIZIN, Sebastien | Journal Contribution | A1 |
| 2 | 2024 | Involving family and friends helps sustainable diets last longer | SEVERIJNS, Rosaly; Asanov, Igor; STREUKENS, Sandra; BRUNS, Stephan; Moleman, Pablo; BROUWER, Jasperina; van Griethuijsen, Joey; LIZIN, Sebastien | Journal Contribution | A2 |
| 3 | 2024 | Patient versus person centeredness: embracing different perspectives | PIPERS, Ellen; De Regge, Melissa; BERGS, Jochen; LEROI-WERELDS, Sara; Verleye, Katrien; STREUKENS, Sandra | Journal Contribution | A1 |
| 4 | 2024 | The Impact of Frontline Service Technology in Healthcare on Patient Well-Being | VAES, Sien; STREUKENS, Sandra; LEROI-WERELDS, Sara | Proceedings Paper | C2 |
| 5 | 2024 | Making healthcare technology a success story: Developing a patient-centric toolset to design, manage, evaluate, and optimize patient healthcare technology usage | VAES, Sien; STREUKENS, Sandra; LEROI-WERELDS, Sara | Conference Material | C2 |
| 6 | 2023 | Social influence and reduction of animal protein consumption among young adults: Insights from a socio-psychological model | SEVERIJNS, Rosaly; STREUKENS, Sandra; BROUWER, Jasperina; LIZIN, Sebastien | Journal Contribution | A1 |
| 7 | 2023 | MULTICOLLINEARITY: AN OVERVIEW AND INTRODUCTION OF RIDGE PLS-SEM ESTIMATION | STREUKENS, Sandra; LEROI-WERELDS, Sara | Book Section | B2 |
| 8 | 2023 | ICEP2023 Social influence and reduction of animal protein consumption among young adults: a socio-psychological model | SEVERIJNS, Rosaly; STREUKENS, Sandra; BROUWER, Jasperina; LIZIN, Sebastien | Conference Material | C2 |
| 9 | 2023 | Wanted! Investigating how elements from the personal usage context affect Gen Z consumers’ value-in-use experience and engagement with mobile service | ZOU, Yi; VAN RIEL, Allard; STREUKENS, Sandra; Bloemer , Jose | Journal Contribution | A1 |
| 10 | 2023 | To automate or not to automate? A contingency approach to service automation | HOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, Sandra | Journal Contribution | A1 |
| 11 | 2023 | Veggie Challenge: A 30-day app-based individual versus teams randomized controlled trial to reduce animal product consumption | SEVERIJNS, Rosaly; Asanov, Igor; Moleman, Pablo; STREUKENS, Sandra; BRUNS, Stephan; Van Griethuijsen, Joey; Brouwer, Jasperina; LIZIN, Sebastien | Conference Material | C2 |
| 12 | 2023 | Making healthcare technology a success story: Developing a patient-centric toolset to design, manage, evaluate, and optimize patient healthcare technology usage | VAES, Sien; STREUKENS, Sandra; LEROI-WERELDS, Sara | Proceedings Paper | C1 |
| 13 | 2023 | Understanding the impact of frontline service technologies in healthcare on patient well-being | VAES, Sien; STREUKENS, Sandra; LEROI-WERELDS, Sara | Conference Material | C2 |
| 14 | 2022 | To serve and protect: a typology of service robots and their role in physically safe services | Schepers , Jeroen; STREUKENS, Sandra | Journal Contribution | A1 |
| 15 | 2022 | Person Centricity: Where Healthcare Meets Marketing | PIPERS, Ellen; LEROI-WERELDS, Sara; Verleye, Katrien; STREUKENS, Sandra | Conference Material | C2 |
| 16 | 2022 | Person Centricity: Where Healthcare Meets Marketing | PIPERS, Ellen; LEROI-WERELDS, Sara; Verleye, Katrien; STREUKENS, Sandra | Conference Material | C2 |
| 17 | 2021 | An inductive study on person-centricity in the hospital sector: insights from the provider side | PIPERS, Ellen; LEROI-WERELDS, Sara; STREUKENS, Sandra; Verleye, Katrien | Conference Material | C2 |
| 18 | 2020 | Investigating entrepreneurial use of intuition and rationality in decision-making: a QCA approach | Gani, Ariel N.; VAN RIEL, Allard; STREUKENS, Sandra; Grössler, Andreas | Book Section | B2 |
| 19 | 2019 | Boosting customer engagement through gamification: A customer engagement marketing approach | STREUKENS, Sandra; VAN RIEL, Allard; NOVIKOVA, Daria; LEROI-WERELDS, Sara | Book Section | B2 |
| 20 | 2019 | The value of psychological capital for customer participation management | LEROI-WERELDS, Sara; STREUKENS, Sandra | Proceedings Paper | C2 |
| 21 | 2019 | Toward a consumer-based framework for balancing touch and tech in service interactions | HOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, Sandra | Conference Material | C2 |
| 22 | 2018 | Toward a Consumer-Based Framework of Frontline Service Behaviors | HOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, Sandra | Conference Material | C2 |
| 23 | 2018 | Understanding and supporting the value of gamification for the user: A service theory perspective | LEROI-WERELDS, Sara; STREUKENS, Sandra | Proceedings Paper | C1 |
| 24 | 2017 | Does communicating the customer's resource integrating role improve or diminish value proposition effectiveness? | LEROI-WERELDS, Sara; STREUKENS, Sandra; Van Vaerenbergh, Yves; Gronroos, Christian | Journal Contribution | A1 |
| 25 | 2017 | Dealing with Nonlinearity in Importance-Performance Map Analysis (IPMA): An Integrative Framework in a PLS-SEM Context | STREUKENS, Sandra; LEROI-WERELDS, Sara; WILLEMS, Kim | Book Section | B2 |
| 26 | 2016 | Going beyond the service exchange: Investigating an engagement platform for customer learning. | LEROI-WERELDS, Sara; STREUKENS, Sandra | Proceedings Paper | C1 |
| 27 | 2016 | PLS FAC-SEM: an illustrated step-by-step guideline to obtain a unique insight in factorial data | STREUKENS, Sandra; LEROI-WERELDS, Sara | Journal Contribution | A1 |
| 28 | 2016 | Bootstrapping and PLS-SEM: A step-by-step guide to get more out of your bootstrap results | STREUKENS, Sandra; LEROI-WERELDS, Sara | Journal Contribution | A1 |
| 29 | 2016 | Going beyond the service exchange: Employees’ perceived value of an engagement platform. | LEROI-WERELDS, Sara; STREUKENS, Sandra | Proceedings Paper | C2 |
| 30 | 2016 | What to Diffuse in a Gender-Specific Store? The Effect of Male and Female Scents on Customer Value and Behavior | DOUCE, Lieve; JANSSENS, Wim; LEROI-WERELDS, Sara; STREUKENS, Sandra | Journal Contribution | A1 |
| 31 | 2016 | What drives the intention to complain? | Lervik-Olsen, Line; Andreassen, Tor Wallin; STREUKENS, Sandra | Journal Contribution | A1 |
| 32 | 2015 | Does communicating the customer's resource integrating role improve or diminish advertising effectiveness? | LEROI-WERELDS, Sara; STREUKENS, Sandra; Van Vaerenbergh, Yves | Proceedings Paper | C2 |
| 33 | 2015 | Going beyond the service exchange: Investigating an engagement platform for customer learning | LEROI-WERELDS, Sara; STREUKENS, Sandra | Proceedings Paper | C2 |
| 34 | 2014 | Frontline employees and performance: optimizing the frontline, maximizing the bottom line | Andreassen, Tor W.; STREUKENS, Sandra | Book Section | B2 |
| 35 | 2014 | The effect of co-production process and outcome on customer evaluative judgments | MERKEN, Anne; STREUKENS, Sandra; LEROI-WERELDS, Sara | Proceedings Paper | C1 |
| 36 | 2014 | Assessing the value of commonly used methods for measuring customer value: a multi-setting empirical study | LEROI-WERELDS, Sara; STREUKENS, Sandra; Brady, Michael K.; SWINNEN, Gilbert | Journal Contribution | A1 |
| 37 | 2013 | Communicating value from a service dominant logic perspective: the explicitness of the customer's resource integrating role in advertising | LEROI-WERELDS, Sara; STREUKENS, Sandra; MERKEN, Anne; JANSSENS, Wim | Proceedings Paper | C1 |
| 38 | 2013 | To Participate or Not Participate. Exploring the Perceived Value of Co-production | MERKEN, Anne; STREUKENS, Sandra; LEROI-WERELDS, Sara | Proceedings Paper | C1 |
| 39 | 2013 | Deliberate learning mechanisms for stimulating strategic innovation capacity | Berghman, Liselore; MATTHYSSENS, Paul; STREUKENS, Sandra; Vandenbempt, Koen | Journal Contribution | A1 |
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