LEROI-WERELDS, Sara

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LEROI-WERELDS, Sara
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sara.leroiwerelds@uhasselt.be
 
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Publications

Results 1-29 of 47 (Search time: 0.006 seconds).

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Issue DateTitleContributor(s)TypeCat.
12023To automate or not to automate? A contingency approach to service automationHOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, SandraJournal ContributionA1
22023Usage of alternative cementitious binders containing naturally occurring radioactive by-products: The industry's perspectiveLOVE, Nazanin; Geysmans, Robbe; LEROI-WERELDS, Sara; Perko, Tanja; MALINA, Robert; SCHROEYERS, WouterJournal ContributionA1
32022Transformative value positioning for service brands: key principles and challengesLEROI-WERELDS, Sara; Matthes, JoergJournal ContributionA1
42022Transformative value positioning for service brands: Key principles and challengesMatthes, Jorg; LEROI-WERELDS, SaraConference MaterialC2
52022Is More Social Presence Always Better? Exploring Boundaries to Consumer Acceptance of RobotsWILLEMS, Kim; HOTTAT, Eline; LEROI-WERELDS, Sara; DOUCE, LieveProceedings PaperC2
62022Person Centricity: Where Healthcare Meets MarketingPIPERS, Ellen; LEROI-WERELDS, Sara; Verleye, Katrien; STREUKENS, SandraConference MaterialC2
72022Person Centricity: Where Healthcare Meets MarketingPIPERS, Ellen; LEROI-WERELDS, Sara; Verleye, Katrien; STREUKENS, SandraConference MaterialC2
82021Conceptualising Customer Value in Physical Retail: A Marketing PerspectiveLEROI-WERELDS, SaraBook SectionB2
92021Value proposition dynamics in response to external event triggersLEROI-WERELDS, Sara; Verleye, Katrien; Line, Nathan; Bove, LilianaJournal ContributionA1
102021An inductive study on person-centricity in the hospital sector: insights from the provider sidePIPERS, Ellen; LEROI-WERELDS, Sara; STREUKENS, Sandra; Verleye, KatrienConference MaterialC2
112019The value of psychological capital for customer participation managementLEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC2
122019Back to the future: An evolved view on customer valueLEROI-WERELDS, SaraConference MaterialC2
132019TOWARD A CONSUMER-BASED FRAMEWORK FOR BALANCING TOUCH AND TECH IN SERVICE INTERACTIONSHOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, SandraConference MaterialC2
142019An update on customer value: state of the art, revised typology, and research agendaLEROI-WERELDS, SaraJournal ContributionA1
152019Boosting customer engagement through gamification: A customer engagement marketing approachSTREUKENS, Sandra; VAN RIEL, Allard; NOVIKOVA, Daria; LEROI-WERELDS, SaraBook SectionB2
162018Understanding and supporting the value of gamification for the user: A service theory perspectiveLEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC1
172018Toward a Consumer-Based Framework of Frontline Service BehaviorsHOTTAT, Eline; LEROI-WERELDS, Sara; STREUKENS, SandraConference MaterialC2
182018Institutional types and institutional change in healthcare ecosystemsPOP, Oana; LEROI-WERELDS, Sara; ROIJAKKERS, Nadine; Andreassen, TorJournal ContributionA1
192018Conceptualizing the value of physical retailers: comparing marketing and retail design perspectivesSERVAIS, Elisa; LEROI-WERELDS, Sara; QUARTIER, Katelijn; VANRIE, JanProceedings PaperC1
202017Building blocks for customer-centric service ecosystemsPOP, Oana; LEROI-WERELDS, Sara; ROIJAKKERS, Nadine; Andreassen, TorWorking PaperR2
212017Does communicating the customer's resource integrating role improve or diminish value proposition effectiveness?LEROI-WERELDS, Sara; STREUKENS, Sandra; Van Vaerenbergh, Yves; Gronroos, ChristianJournal ContributionA1
222017Value Creation in Alliance Ecosystems: Insights from MarketingLEROI-WERELDS, Sara; POP, Oana; ROIJAKKERS, NadineBook SectionB1
232017Dealing with Nonlinearity in Importance-Performance Map Analysis (IPMA): An Integrative Framework in a PLS-SEM ContextSTREUKENS, Sandra; LEROI-WERELDS, Sara; WILLEMS, KimBook SectionB2
242016Going beyond the service exchange: Employees’ perceived value of an engagement platform.LEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC2
252016Bootstrapping and PLS-SEM: A step-by-step guide to get more out of your bootstrap resultsSTREUKENS, Sandra; LEROI-WERELDS, SaraJournal ContributionA1
262016Going beyond the service exchange: Investigating an engagement platform for customer learning.LEROI-WERELDS, Sara; STREUKENS, SandraProceedings PaperC1
272016What to Diffuse in a Gender-Specific Store? The Effect of Male and Female Scents on Customer Value and BehaviorDOUCE, Lieve; JANSSENS, Wim; LEROI-WERELDS, Sara; STREUKENS, SandraJournal ContributionA1
282016PLS FAC-SEM: an illustrated step-by-step guideline to obtain a unique insight in factorial dataSTREUKENS, Sandra; LEROI-WERELDS, SaraJournal ContributionA1
292016The impact of customer value types on customer outcomes for different retail formatsWILLEMS, Kim; LEROI-WERELDS, Sara; SWINNEN, GilbertJournal ContributionA1
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