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| | Issue Date | Title | Contributor(s) | Type | Cat. |
| 1 | 2017 | Young people's acceptance of bioenergy and the influence of attitude strength on information provision | VAN DAEL, Miet; LIZIN, Sebastien; SWINNEN, Gilbert; VAN PASSEL, Steven | Journal Contribution | A1 |
| 2 | 2017 | A model to improve management of banking customers | Estrella-Ramon, Antonia; Sanchez-Perez, Manuel; SWINNEN, Gilbert; VANHOOF, Koen | Journal Contribution | A1 |
| 3 | 2016 | Estimating Customer Potential Value using panel data of a Spanish bank | Estrella-Ramon, Antonia; Sanchez-Perez, Manuel; SWINNEN, Gilbert; VANHOOF, Koen | Journal Contribution | A1 |
| 4 | 2016 | How customers' offline experience affects the adoption of online banking | Estrella-Ramon, Antonia; Sanchez-Perez, Manuel; SWINNEN, Gilbert | Journal Contribution | A1 |
| 5 | 2016 | The impact of customer value types on customer outcomes for different retail formats | WILLEMS, Kim; LEROI-WERELDS, Sara; SWINNEN, Gilbert | Journal Contribution | A1 |
| 6 | 2015 | Biomass Hot or Not? Analyzing the Public Perception of and Attitude towards Bio-Energy. | VAN DAEL, Miet; KUPPENS, Tom; SWINNEN, Gilbert; Devriendt, Nathalie; VAN PASSEL, Steven | Conference Material | C2 |
| 7 | 2015 | Cross-cultural research in a cross-border region: verbal and non verbal professional communication. The case of the Euregio Meuse-Rhine | VERJANS, Martine; SWINNEN, Gilbert; HUYSMANS, Marieke | Journal Contribution | A1 |
| 8 | 2015 | Cross-cultural research in cross-border regions : verbal and non-verbal professional communication Method and Survey Design | VERJANS, Martine; SWINNEN, Gilbert; HUYSMANS, Marieke; CAERS, Eric | Journal Contribution | A1 |
| 9 | 2014 | Assessing the effect of store environment dimensions on customer irritation: a multi-setting empirical study | Demoulin, Nathalie; WILLEMS, Kim; SWINNEN, Gilbert | Proceedings Paper | C2 |
| 10 | 2014 | Which Dimensions of the Store Environment Irritate Customers? Evidence from three Retail Settings | Demoulin, Nathalie; WILLEMS, Kim; SWINNEN, Gilbert | Proceedings Paper | C1 |
| 11 | 2014 | The Value of the Supermarket: a Cross-Retail Format Study of Holbrook’s Typology | WILLEMS, Kim; LEROI-WERELDS, Sara; SWINNEN, Gilbert | Proceedings Paper | C1 |
| 12 | 2014 | Influencing consumer reactions towards a tidy versus a messy store using pleasant ambient scents | DOUCE, Lieve; JANSSENS, Wim; SWINNEN, Gilbert; VAN CLEEMPOEL, Koenraad | Journal Contribution | A1 |
| 13 | 2014 | Assessing the value of commonly used methods for measuring customer value: a multi-setting empirical study | LEROI-WERELDS, Sara; STREUKENS, Sandra; Brady, Michael K.; SWINNEN, Gilbert | Journal Contribution | A1 |
| 14 | 2014 | Solar Cooking in Senegalese Villages: an Application of Best-Worst Scaling | VANSCHOENWINKEL, Janka; LIZIN, Sebastien; SWINNEN, Gilbert; AZADI, Hossein; VAN PASSEL, Steven | Journal Contribution | A1 |
| 15 | 2014 | Servic-escape! A cross-sectorial study on environmental shopping irritations | Demoulin, Nathalie; WILLEMS, Kim; SWINNEN, Gilbert | Proceedings Paper | C1 |
| 16 | 2014 | Creating service value: a cross-retail format study of Holbrook’s typology | WILLEMS, Kim; LEROI-WERELDS, Sara; SWINNEN, Gilbert | Proceedings Paper | C1 |
| 17 | 2013 | Solar Cooking in Senegalese Villages: an Application of Best-Worst Scaling | VANSCHOENWINKEL, Janka; LIZIN, Sebastien; SWINNEN, Gilbert; VAN PASSEL, Steven | Conference Material | C2 |
| 18 | 2013 | Solar Cooking in Senegalese Villages: an Application of Best-Worst Scaling | VANSCHOENWINKEL, Janka; LIZIN, Sebastien; SWINNEN, Gilbert; VAN PASSEL, Steven | Conference Material | C2 |
| 19 | 2013 | Unique… Like everybody else: An examination of the differentiating role of store personality | WILLEMS, Kim; SWINNEN, Gilbert | Proceedings Paper | C2 |
| 20 | 2013 | La creación de valor en servicios: una aproximación a las dimensiones utilitarista y hedonista en el ámbito de la restauración | Sánchez Fernandez, Raquel; SWINNEN, Gilbert; Iniesta Bonillo, M. Ángeles | Journal Contribution | A1 |
| 21 | 2013 | A marketing view of the customer value: Customer lifetime value and customer equity | Estrella-Ramon, A. M.; Sanchez-Perez, M.; SWINNEN, Gilbert; VANHOOF, Koen | Journal Contribution | A1 |
| 22 | 2012 | Buyers and e-negotiations: which impact does the communication mode have on results, tactics and behaviour at the negotiation table? | FAES, Wouter; SWINNEN, Gilbert | Proceedings Paper | C1 |
| 23 | 2012 | Retailing in Belgium: A managerial perspective | WILLEMS, Kim; SWINNEN, Gilbert | Book Section | B2 |
| 24 | 2012 | From Armani to Zara: Impression formation based on fashion store patronage | WILLEMS, Kim; JANSSENS, Wim; SWINNEN, Gilbert; BRENGMAN, Malaika; STREUKENS, Sandra; VANCAUTEREN, Mark | Journal Contribution | A1 |
| 25 | 2012 | Determining potential locations for biomass valorization using a macro screening approach | VAN DAEL, Miet; VAN PASSEL, Steven; Pelkmans, Luc; Guisson, Ruben; SWINNEN, Gilbert; SCHREURS, Eloi | Journal Contribution | A1 |
| 26 | 2011 | An Analysis of Sequences of Tactics and Communication Exchanges used by Buyers in Negotiation Role Plays | SWINNEN, Gilbert; FAES, Wouter | Proceedings Paper | C1 |
| 27 | 2011 | Am I cheap? Testing the role of store personality and self-congruity in discount retailing | WILLEMS, Kim; SWINNEN, Gilbert | Conference Material | C2 |
| 28 | 2011 | Crossing Over Gender Borders in Purchasing Negotiations, An Interdisciplinary Approach: Communication Patterns, Objectives and Outcomes | SNELLINX, Ria; FAES, Wouter; SWINNEN, Gilbert | Book Section | B2 |
| 29 | 2011 | A Comparison Of Commonly Used Methods For Measuring Customer Value: An Empirical Study | LEROI-WERELDS, Sara; STREUKENS, Sandra; SWINNEN, Gilbert; JANSSENS, Wim | Proceedings Paper | C2 |
| 30 | 2011 | Fashion store personality: Scale development and relation to self-congruity theory | WILLEMS, Kim; SWINNEN, Gilbert; BRENGMAN, Malaika; JANSSENS, Wim | Journal Contribution | A1 |
| 31 | 2011 | Am I cheap? Testing the role of store personality and self-congruity in discount retailing | WILLEMS, Kim; SWINNEN, Gilbert | Journal Contribution | A1 |
| 32 | 2010 | Growing from local to global, or not? An empirical testing of global sourcing's dominating stage model view. | QUINTENS, Lieven; SWINNEN, Gilbert; FAES, Wouter | Conference Material | C2 |
| 33 | 2010 | Fashion Store Personality: Scale Development and Relation to Self-Congruity Theory | WILLEMS, Kim; SWINNEN, Gilbert; JANSSENS, Wim; BRENGMAN, Malaika | Conference Material | C2 |
| 34 | 2010 | From Armani to Zara: Impression Formation Based on Fashion Store Patronage | WILLEMS, Kim; JANSSENS, Wim; SWINNEN, Gilbert; BRENGMAN, Malaika; STREUKENS, Sandra; VANCAUTEREN, Mark | Conference Material | C2 |
| 35 | 2010 | Gender Influences on purchasing negotiation objectives, outcomes and communication patterns | FAES, Wouter; SWINNEN, Gilbert; SNELLINX, Ria | Journal Contribution | A1 |
| 36 | 2009 | Gender Influences on Purchasing Negotiation Objectives, Outcomes and Communication Patterns | FAES, Wouter; SWINNEN, Gilbert; SNELLINX, Ria | Proceedings Paper | C2 |
| 37 | 2008 | From successful differentiation in retailing to store equity | WILLEMS, Kim; SWINNEN, Gilbert | Proceedings Paper | C2 |
| 38 | 2007 | Loyalty cards: facts for fiction? - The usefulness of loyalty card data to forecast consumer decisions using a Poisson-Binomial hierarchical Bayes model | GÁZQUEZ ABAD, J.C.; SWINNEN, Gilbert; SÁNCHEZ-PÉREZ, M.; BRIJS, Tom | Conference Material | C2 |
| 39 | 2007 | Measurement equivalence in the conduct of a global organizational survey across countries in six cultural regions | De Beuckelaer, Alain; Lievens, Filip; SWINNEN, Gilbert | Journal Contribution | A1 |
| 40 | 2006 | ¿Es útil para los minoristas la información que se puede extraer de las tarjetas de lealtad?: Un análisis empírico basado en un enfoque mixto Binomial-Poisson | Gázquez, A; Sánchez-Pérez, M; BRIJS, Tom; SWINNEN, Gilbert | Proceedings Paper | C1 |
| 41 | 2006 | Knowledge, innovation and competitiveness: Dynamics of firms, networks, regions and institutions | TIRI, Marc; PEETERS, Ludo; SWINNEN, Gilbert | Conference Material | C2 |
| 42 | 2006 | Innovation patterns in manufacturing and services: sectoral-determinism or strategic-choice? | TIRI, Marc; PEETERS, Ludo; SWINNEN, Gilbert | Preprint | O |
| 43 | 2006 | Are innovation patterns in manufacturing and services converging? A multivariate analysis of CIS-3 data for the flemish business sector | TIRI, Marc; PEETERS, Ludo; SWINNEN, Gilbert | Conference Material | C2 |
| 44 | 2004 | Patterns of innovation in the Flemish business sector: a multivariate analysis of CIS-3 firm-level data | PEETERS, Ludo; SWINNEN, Gilbert; TIRI, Marc | Book | B3 |
| 45 | 2004 | Does measurement non-invariance of indicators lead to biased factor mean comparisons across countries? A case study using data from an employee survey study in a multinational company | SWINNEN, Gilbert; de Beuckelaer, A. | Proceedings Paper | C2 |
| 46 | 2004 | A multivariate Poisson mixture model for marketing applications | BRIJS, Tom; KARLIS, Dimitris; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert; Manchanda, P. | Journal Contribution | A1 |
| 47 | 2004 | Building an association rules framework to improve product assortment decisions | BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Journal Contribution | A1 |
| 48 | 2003 | Comparing complete and partial classification for identifying customers at risk | BLOEMER, Johanna; BRIJS, Tom; VANHOOF, Koen; SWINNEN, Gilbert | Journal Contribution | A1 |
| 49 | 2002 | De milieubewuste automobilist: een onderzoek naar het koop- en rijgedrag van Vlaamse chauffeurs | SWINNEN, Gilbert; Valkeneers, Guido | Journal Contribution | A1 |
| 50 | 2002 | Tuning the multivariate Poisson mixture model for clustering supermarket shoppers | BRIJS, Tom; KARLIS, Dimitris; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Research Report | R2 |
| 51 | 2002 | Identifying latently dissatisfied customers and measures for dissatisfaction management | BLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen | Journal Contribution | A1 |
| 52 | 2001 | The use of characteristic rules for identifying latently dissatisfied customers | BLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen | Proceedings Paper | C2 |
| 53 | 2001 | Using shopping baskets to cluster supermarket customers | BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Proceedings Paper | C2 |
| 54 | 2000 | Comparing complete and partial classification for identifying latently dissatisfied customers | BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Journal Contribution | A1 |
| 55 | 2000 | A data mining framework for optimal product selection in retail supermarket data: the generalized PROFSET model | BRIJS, Tom; GOETHALS, Bart; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Proceedings Paper | C2 |
| 56 | 2000 | A data mining framework for opitmal product selection in convenience stores | BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Conference Material | C2 |
| 57 | 2000 | The improvement of response modeling: combining rule-induction and case-based reasoning | COENEN, FILIP; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Journal Contribution | A1 |
| 58 | 2000 | iValuator: performance measurement of website pages | COENEN, FILIP; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Proceedings Paper | C2 |
| 59 | 2000 | A framework for self adaptive websites: tactical versus strategic changes | COENEN, FILIP; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Proceedings Paper | C2 |
| 60 | 1999 | How to take into account the business value of association rules | BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Proceedings Paper | |
| 61 | 1999 | Using association rules for product assortment decisions in automated convenience stores | BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Proceedings Paper | |
| 62 | 1999 | The use of association rules for product assortment decisions: a case study | BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Proceedings Paper | |
| 63 | 1999 | The improvement of response modeling: Combining rule-induction and case-based reasoning | COENEN, FILIP; SWINNEN, Gilbert; VANHOOF, Koen; WETS, Geert | Proceedings Paper | |
| 64 | 1998 | Students perception of university service quality: a field study using LISREL and artificial intelligence techniques | Sanchez Perez, M.; SWINNEN, Gilbert; VANHOOF, Koen | Journal Contribution | |
| 65 | 1998 | Identifying latent dissatisfied customers using association rules in customer satisfaction studies | BLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen | Proceedings Paper | |
| 66 | 1998 | Using association rules in customer satisfaction studies to identify latent dissatisfied customers | BLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, Koen | Journal Contribution | |
| 67 | 1997 | A comparison of some AI and statistical classification methods for a marketing case | Montgomery, D.; SWINNEN, Gilbert; VANHOOF, Koen | Journal Contribution | |
| 68 | 1996 | Attribute importance: assessing nonlinear patterns of factors contributing to customer satisfaction | VANHOOF, Koen; SWINNEN, Gilbert | Journal Contribution | |
| 69 | 1995 | Machine learning techniques for marketing: a case study | SWINNEN, Gilbert; VANHOOF, Koen | Conference Material | |
| 70 | 1995 | Determining attribute importance in studying university service quality | Sanchez, M.G.; SWINNEN, Gilbert; VANHOOF, Koen | Conference Material | |
| 71 | 1995 | Comparing different measures of atribute relevance | VANHOOF, Koen; SWINNEN, Gilbert | Proceedings Paper | |
| 72 | 1995 | The changing consumer in Belgium | Gijsbrechts, Els; SWINNEN, Gilbert; van Waterschoot, Walter | Journal Contribution | |
| 73 | 1995 | Belgium's consumer goods marketing in the perspective of the European Union: an interpretation | Gijsbrechts, Els; SWINNEN, Gilbert; van Waterschoot, Walter | Research Report | |
| 74 | 1995 | Structural equation modeling with latent variables: a multivariate advanced method for marketing research | Sanchez, M.; SWINNEN, Gilbert | Research Report | |
| 75 | 1995 | Comparing classification methods for a marketing application | SWINNEN, Gilbert; VANHOOF, Koen | Proceedings Paper | |
| 76 | 1995 | Belgium's consumer goods marketing in European Union perspective: an interpretation | Gijsbrechts, E.; SWINNEN, Gilbert; van Waterschoot, W. | Research Report | |
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